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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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My phone plan has a coverage of Canada, if I call from Quebec to Vancouver, do I pay extra?hi all, My phone plan has a coverage of Canada, if I call from Quebec to Vancouver, do I pay extra?… -
Points accumulation appears to stop as long as referral bonuses exist.The points that determine your level increase over time. It appears that this is almost entirely du… -
What is the best solution?I have two iphones in my name on my account. My wife uses one of these phones occasionally but she …
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No info in accountI have Internet with Fizz. I'm looking for payment info but when I log into my account there&#…
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Changing plansIs there a way to change your plan on the spot?
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how does reward system works for both mobile and fizz internet?hi I wanted to know is the bundle for mobile and internet better on fizz compared to videotron? are…
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How to check remaining balance on add-ons?I use add-ons regularly and till a few months back the remaining balance (mins/data/texts) was disp…
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Are account changes to data live?if I increase the data needs on my account, is that for the current billing cycle or does that not …
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Cancelled installation appointment- Refund requiredI had scheduled an installation appointment which was set for Saturday October 16, 2021 to have a m…
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Data feeds communitiesWill fizz make it a yearly event ? -
Best way to get points?So, I was wondering, what is the best way to get points? -What defines the amount of points you re… -
How to transfer my referral bonus from Mobile to Home Internet plan?Due to some reasons, I cannot continue with my mobile plan but I have unused 150$ referral bonus am…
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Anyone had an issue with finding a referral codehey a kind soul offered to gift me data but couldn't find my referral code, which I double che…
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Returning a modem not taken charge by Canada Post with the bar codeHello, I try to return a modem with the bar code provided by Fizz email but when I went to Canada P…
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My payment won't pass.I called my bank and Visa, and my account works. I have plenty of space on my card too. I might hav… -
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My data cycle has passed 7 days, but my data traffic has not been restored. What is the reason? AndMy data cycle has passed 7 days, but my data traffic has not been restored. What is the reason? And…
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Internet OutageHello, We have been experiencing very unstable internet connection over the last few days. At the …
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will i receive a call from canada while roaming abroad ?I am planning to travel India and I want my phone should be active and I can able to make and recei…
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Billing address not working!I tried everything, capital letters, mixed up the street name/number, special characters, etc.. Not…
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Website buttons not workingWhat's up with the website? I tried on Chrome, on Firefox, I can't click on add-on (I…
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Travel Data $5 1 GB - help!Hi i bought the travel data add-on for $5. I bought it for Italy but i didnt get to use it much as … -
One of my sibling passed away, how do I close their account?One of my sibling passed awway, how do I close their account?
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