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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Activation pendingHi, I activated my sim more than a day ago but it still says activation pending. i am unable to ca… -
Do you lose bonus if you swap ?Hi all, I am using my 250 Mo Bonus in slot one. But I now have access to a 500 Mo bonus, but i a…
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Cheaper gigs pleaseHi Telus will give 30gig plans for 65 right now. Yes you want to charge me 20$ to add 2gigs to my p…
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Can anyone give me the correct URL for the account page?The link is broken on the website. It sends me here: https://zone.fizz.ca/dce/customer-ui-prod/#/ac…
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Why i cant pay with my old card?I had a problem with the bank and they blocked my card but I already solved it, I went to pay again…
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active account but not active?I just changed to fizz. When i was doing my transferring, i didn't had enough funds on my old phone…
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issues editing profileI'm trying to edit my profile (ie: I've been trying to change the referral code amount) but the sys… -
Activation Pending - no ticket updatesHi all! I transferred a line into Fizz yesterday. My Fizz account shows Activation Pending 18 hours…
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Sim card orderHi, I log in to my account. I try to order a Sim card. A windows apears and ask for signing up. wh…
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why didn't i have received the confirmation of my payment?I tried making my payment and when i click on make my monthly payment and say that i will receive a…
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Voicemail call keeps failingSo I have two voicemails and I’ve never had a problem accessing voicemails before. However, when I …
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How can i connect to my Fizz voicemail from overseas without it trying to ring the phone?Calling the 514 number asks for my phone number and then calls it ( which can’t answer )
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I have to complete my commandI received an email saying that I should complete the command of my new phone
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2FA, two factor authenticationWhen will this company implement two factor authentication for our portal? I checked all the settin…
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Sim Card not supported even though my carrier says Fizz 36.0.1I recently bought a fizz sim card and plan, however when I inserted my sim card I'm faced with a po…
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Will not accept a new address (newly built apartment block)The following is our new address: x Previously, this was a single home with the address: x. Fizz is…
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Whats is the paiementi have returned the modem and all my paiements have been done and today 39.09$ ha ed passe on my ca…
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paiement a refuseHello,i cant do my paiment.It gives me all the tome this massage:votre paiement a refuse fizz. Can …
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PSA: Easy & Simple Way to Contact Fizz Through iMessageMethod 1: Saving the link Many people ask how this question and seem to receive all sorts of compli… -
I cancelled 2 accountsI cancelled 2 accounts last week. 2 payments made. 1 payment refunded. How can I get the other paym…
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I have used multiple broswers, chrome, edge, brave and i still cannot adjust my plan?are you guys able to adjust your plan? what is happening? why can't i change my plan? i never insta…
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Roaming infoHi, I am traveling and didn't have to use my phone obroad but in order to save my number I decided …
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How to activate BIXI account if not a BIXI memberThere is a BIXI perk for 5$ of one-way riding, with the exact wording below. I'm not currently a BI… -
Account Access ErrorHi there! I just logged into my account to consult My Perks, but got the attached error message whe…Answered ✓ Closed Priscilla S. #22073 3 views 2 comments 0 points Most recent by Priscilla S. #22073
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