Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Why is Fizz website never work as expected?Is it just me, but I have to get all my receipt one time each year. Last year my receipt had crazy … -
Where's the support?Hello, I get that there's FAQ's, solution hubs and community chats but where's the actual Fizz supp…
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Refund possible for my mistake of add-on?Hello, I am abroad and accidentally purchased 2GB of additional data instead of travel data. I hav…
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Points history?Is there a way to see an history detail of how we accumulated our points? Meaning payments, partici…
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Where can I find my bill?I have found the receipts, but am looking for my bill. Do you know where I can find it?
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If I pay my phone bill with my referral bonus do I still get points towards my level?You normally get 10 points for every dollar spent. Does that also include every dollar spent using … -
One bill for multiple accounts?Our organization currently has 5 accounts for which we receive 5 separate bills at different dates.…
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Why can't accept the Plastk credit card?Fizz says the error I am facing with adding my VISA credit card is with the provider, Plastk. Howev…
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Community hub messages?How do I answer or view messages from other fizz users? -
Is my account having issues ?I tried both on desktop and mobile. It says I have 0 data left, 0 minutes and 0 sms. Is the site ha… -
Sunday Badge ?Hi, I just added a mobile package on my account (I already have Internet) shouldn't I receive the S… -
Anyone wants some data?500Mo to give. Please send PM. -
Payment fail?Why we can’t not fix it?
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The Grand Gifter badge ?hey guys, when do we gonna get The Grand Gifter badge ? -
This site is very frustrated, where is the chat? How we can get help?I cannot find any help anywhere, I cannot find the question mark to join someone. Where are my bill…
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won't accept my payment method?i'm a new customer and i want to sign up for internet and when i get to part where i need to add my…
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How do I take international out of my plan ?Hi I have used for a long time the "international" add-on to France but I would like to t… -
I deactivated my account and now i wanna reactivate it but with another different number how do i doCan i still be able to use a referral since i wanna change everything? My brother had this account …
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Gift data and badgesDoes the 5Gb that were gifted to to probably everyone counts for hero badge in my rewards? The co…
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Can't see referral code field at checkout?When I get to checkout to enter my referral code from a friend, the field to enter it is not showin…
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Chat on mobileDid you notice the green question mark. To contact fizz on mobile there are: messenger, whatsapp … -
how reactivate my account......?Hi, I.m trying to reactivate my acoount....At the first time it says that my adress was not the sam…
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Credit Card DeclinedMy credit card is declined when I try to order a SIM card for an account for my daughter. It worked… -
I cannot see or download monthly invoices?Hi, I am unable to access invoices for the monthly charges. When i change the address dropdown, it …
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Where is my referral code?I followed https://fizz.ca/en/faq/how-do-i-invite-friends-to-join-fizz which mentions to scroll dow… -
I cannot add my son as a contact even though he is listed as "The full experience". Help?I am trying to gift my son data, but cannot add him as a contact. I have searched all the FAQ and …
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account activation?the first time i try to add my cc on my account i always get a declined message?
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how to add a name to my account?there is a way to add someone to my internet account? I want my internet bill will be on to names
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I need receipt of the paiements ive made for my expenses. How can I get it?I need receipt of my paiement s
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Logout is too agressive on fizz.ca?Is it just me or do you have to sign in often when navigating fizz.ca, especially in my account I f…
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