How to get refund if I did not receive my sim?
I ordered two weeks ago two sims, but i did not get it. Shipping address is correct.
Best Answer
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Hello JuliaYem,
We're sincerely sorry to hear this. I've verified your account and sadly, there appears there was a situation with the address.
In order for us to be able to help, please reach out to us in private on any channel you'd prefer: https://fizz.ca/en/contact-us so we can be able to do the needed verifications on our side.
Thank you so much for your kind understanding.
Have a lovely day,
-Ioana0
Answers
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I suggest you to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
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You can also do it on Facebook: https://facebook.com/fizzca.
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