How can I cancel my account?

Ernest N.
Ernest N. Posts: 3 ✭✭
edited August 2021 in Your Fizz Account

I am unable to cancel my account after moving to another province.i struggle to keep connected,I don't know what to do.

Best Answer

  • Mike
    Mike Posts: 21,581 ✭✭
    edited August 2021 Answer ✓

    @Ernest N. Sorry the account will be cancelled automatically, if you do not have any plan in your account, this will be removed after 3 years

    After you cancel your plan, you will still have access to your Fizz account. All information about your plan — including your transaction history and payments — will be kept for three years.

    source: https://fizz.ca/en/faq/unsubscribe

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