I need to be refunded and change plan

Snorthound

I have selected the wrong plan by accident and the service has not started nor do I have the modem. I need to be refunded and change the plan.

Whizz

Hi @Snorthound ,

Thank you for reaching out to us.

I can confirm the refund of 57.49$ for your initial subscription that you cancelled recently.

You will receive the respective sum on your credit card in a few business days.

You'll also be able to see this under My plans-> Transaction history from your end:

https://fizz.ca/en/transaction-history

Thank you very much for your understanding, patience and collaboration.

Have a good one!

Andrei

KerberosMorphy

Contact support:

1. Connect to your Fizz account
2. Go to a FAQ as this one: https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan
3. Be sure your ads blocker or disabled
4. Clic on the bubble to contact Support