I have selected the wrong plan by accident and the service has not started nor do I have the modem. I need to be refunded and change the plan.
Hi @Snorthound ,
Thank you for reaching out to us.
I can confirm the refund of 57.49$ for your initial subscription that you cancelled recently.
You will receive the respective sum on your credit card in a few business days.
You'll also be able to see this under My plans-> Transaction history from your end:
Thank you very much for your understanding, patience and collaboration.
Have a good one!