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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Endless loop when trying to load "Transaction history". Is there another way to view my invoices?On Fizz.ca, when view "My plans", I click "Transaction history" but it endlessl… -
can i pay late this paymentcan i pay later on jan 2 -
New features I would like to see in 2021What new features you would like to have, hoping that Fizz can be inspired by our requests Me I ho… -
Swapping Perks?One quick question: Am I correct in assuming that I have to wait to swap an "Upgrade" unt… -
This contact has already been added?Hi, every time I try to add a new contact, I get the message that the contact has already been adde…
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Changing plans and having the 4gb optionI want to have unlimited texting, calling ( in canada), and 4gb of data. I am working with a 40$ bu…
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Unable to make manual paymentSo Xmas day and the payment for whatever reason was not processed through my account even though it…
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Why was I charged twice this month?Hi there, I was charged twice this month (December), and also, I cannot find the Fizz help chat any…
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Referral....?So I purchased a sim card for my father and one for my wife through my account. am I out of luck fo…
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mistake in my adresshello i have ordered internet insulation and have made light mistake in apartment number by one nu…
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Paiement failed but credit card in good shape. Issue with Fizz?Email received earlier today mentioning that my paiement failed. However, my CC is in good shape an… -
Online Invoice not Available ?Invoices cannot be viewed from within the account. The browser freezes when requesting a copy of in…
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Can you manually process my payment?How can I manually pay my bill? I tried to update payment last night but payment still wasn’t remov…
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Rewards add on ?Hello, What happening when you do à rewards add on? Is it a permanent perks like a free modificatio…
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forum kudos ?can i get 20 kudos on english forum and 20 on french forum or its only 20 total ? -
I need to merge my Home Internet and Mobile plan, need to know how to do it?I need to merge my Home Internet and Mobile plan, need to know how to do it? Need to know the exact…
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reactivate my sim?im unable to reactivate my sim after it has been inactive for 1 day? -
Cannot add contactHello, I can’t seem to add a contact to my profile. The other use has the full experience in his pr…
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Cancel Internet, but add Mobile forfaitHi there! Since I'm moving out of my current apartment and back to my parents for a short while, I …
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Invited user cannot login after accepting invitation?I invited by email user under one of my plans, I see record about it under Add users in my plan. Us…
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Referal bonus not paie ?I'm suposed to have 80$ balance and my referal bonus is only at 40$..
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Two days after migration, one of plans still inactive, support doesn't answer, what should I do?I already answered this question here: https://community.fizz.ca/questions/2542989-cards-activation…Answered ✓ Closed Alexander P. #36865 5 views 6 comments 17 points Most recent by Alexander P. #36865
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Configure your privacy preferencesYou should configure your privacy preferences to Private Memberships or Incognito to protect your p…
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Why is it so difficult to get help with this company?I have been with fizz For about 18 MONTHS 2 mobile lines Internet 120 Never got my REFERRAL BONUSES…
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Name on statementIs it possible to get a receipt/statement with my name on it and not just a clients number ?
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Billing period starts one day before service setup?The service agreement coming attached with the mail when requesting internet service starts one day… -
What happens to my referral bonus if I decide to cancel my account?So lets say I have received the 50$ referral and I decide to cancel my account My question is, if I…
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can i use and port my 514 number if I live in downtown Ottawa?I have a plan with another company that has a 514 number and I live in the centre of Ottawa. I don'…
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