Most Recent Discussions
About my account
Anything and everything about your Fizz account: settings, the My Rewards program, referral bonuses, etc.
Discussion List
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Why my referral bonus was canceled?Please see the screenshot and help me understand why my referral bonus has status canceled?
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How can I cancel my account because I have returned to my home countryHello there, I have returned to my home country and will no longer use my number and my payment in …
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Change account information?I have added a new card information and I must delete the first card wich expiray date is 05/22
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What gets you points?Is there a document that lists all the actions that can give you points and how much they give?
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If my account is suffering of 2-3days can we make some deal with fizz for the payment ?Can i have a little delay?
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Only 3 slots for bonuses?I find 3 slots totally insufficient. I have already bonuses I can't even use and I am only at level…
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-1000 PTS to level 4?I just happen to check fizz reward program today and it indicates that I am -1000 ~ points towards …
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How many points are needed to get the 3 slots?See the subject.
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New payment methodsDo you think Fizz will introduce new payments methods? - Automatic bank transfer from a link bank a…
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Can I save a Chat?Can I save a Chat for future reference?
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Upgrades last 2 years?Hey there, I am wondering if upgrades last 2 years after I start using them (add them to a free slo…
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What is the value of the badges?I keep getting notifications on the new badges. What is the values of them?
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I am over my data limit, and paying less then usual?im over my data limit plan but i didnt choose to buy more data and im paying less? is there a mista…
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Level up benefits: are they the same for everyone and, is their a way to find out what they will beAre the "level up benefits" the same for everyone (Internet subscribers/ mobile subscribe…
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I need to set up pre-authrized payment from my chequing accountI need to set up pre-authrized payment from my chequing account
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How do I equip a badge on the forums?I won some badges but I don't know how to equip them. How do I do that?
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How often do you obtain Perks?I received a Perk on sign-up, have used it and now have another I'll user soon. I would assume it d…
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Adress on billing ?I want to have my name and adress in my billing adress. How can I make it possible .
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How to pay with a new cardI can't pay with my old card and now I change a new card but I can't pay also
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Fizz community profile, how does it work?Hi guys! I don't understand how the community system works. My account is set up in French. I asked…
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Changing my phone number by Porting another number?Since my new job will be paying for my cell hpone i will be transffering my Phone number from Fizz …
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how do you know you received a gift?how do you know when you received a gift? Didn't receive any, just wondering.
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Consolidated Invoices (phone + internet)?I need a consolidated invoice with both the phone and internet on it.. not two separate ones. How c…
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Unable to Change PlanMy sons account has been dormant since March because cell phone was broken. Have been paying 10$ or…
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Is it better to upgrade quickly ?Should I try to upgrade levels as fast as I can or would it be better to let time pass and unlock t…
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leaving townwill I get charged when using my phone our of town but still in Canada ie from quebec to toronto?
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Connection and refundI opened an account in order to use your internet, but I have never connected to your services and …
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Credit card ?Cannot erase old credit card
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I have been charged two bills even tho I've been with Fizz one month, anyone else?The first bill dated from when I ordered my modem and the second dated from when I received the mod…
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i am unable to see prices off add ons on international calls?i want to call ouside of canada i selected the country in the add ons for international call but i …
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