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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Billing address not working!I tried everything, capital letters, mixed up the street name/number, special characters, etc.. Not… -
Website buttons not workingWhat's up with the website? I tried on Chrome, on Firefox, I can't click on add-on (I…
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Travel Data $5 1 GB - help!Hi i bought the travel data add-on for $5. I bought it for Italy but i didnt get to use it much as … -
One of my sibling passed away, how do I close their account?One of my sibling passed awway, how do I close their account?
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How to make my forfait work in the Usa ?Hi, I am currently in California and I am staying for a few months, my phone forfeit covers both Ca…
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How do I refund the money added to my wallet?I tried to pay my phone bill on the website since my card didn't go through. So, I added money…
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How i can ask another request for transfert my numero?Im not able to ask another request for the text message for transfert
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How to get points on this forumI need 6 more My rewards points until my next level, with the current system how can I get 6 point…
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Level 2What should I do to earn 871 points? Thank you
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Account page won't load on websiteHello, when I try to connect to my account on my mobile, I've got an error saying "Imposs…
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Do i lose my upgrades if i change my mobile or internet plan?Hello, I wanted to change my monthly internet plan, but i was wondering, will i lose my upgrades th…
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Delivery of my SIM cardHi, I'm wondering shouldn't the delivery take two business days to process? I didn'…
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mailbox account not workingI have a mailbox account and a mailbox pin but I cannot access the mailbox
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Why does my payment method keep getting declined?I keep trying to add my credit card but it doesn't let me, saying that the payment method is i…
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I paid my bill 6 days late.. just paid it and it says all calls are barredHow do i unbarr and what is going on
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fizz keep bumping up my plan without my consent it went from 35$ to 43.50is this legal? why do they keep bumping up my plan without my consent
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Why I lost my data?Hi fizz, I bought a SIM card 3 days ago and most of time I was using WiFi on my phone. But suddenl…
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How do you earn points on your account?is there a list of what you need to do to earn points?
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How Do I get my upgraded plan to activate?Earlier in September I upgraded my plan from 8GB to 9GB. The was 37.00$ and so a better deal then m…
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Higher transaction than expectedWhen I observe my transactions on my credit card, I see that the last automatic payment made is dou… -
how many reward points are awarded at the end/beginning of monthly cycles?Hi! How many reward points are awarded at the end/beginning of monthly cycles? Does it vary when … -
Can't access my account on ChromeCan't access my account on Chrome Version 94.0.4606.61 (Official Build) (64-bit) on PC. When I…
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Moving out of Canada wanted to keep phone numberHi,im moving out of Canada and wanted to keep my phone number that Ive had for 10+ years.I will be …
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Unbelievably pathetic supportI've been waiting for 5 days now to port out my number to Telus, which Fizz actually send out …
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I am getting charged but I don’t have services with youI have been seeing a 35$ charge on my card for the past months from fizzz but I don’t services with…
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