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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Fizz Dashboard IssueHi Everyone, I have been using fizz web version and has been trying to change my payment method. H… -
one of my perks/upgrades was removed from my account. How do I get it backone of my perks/upgrades was removed from my account. How do I get it back -
Double billingFizz charged me twice this month and cannot reach anyone
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you charge my visa debit and my cr card account for thre last 3 month?tried to get help after chating with one rep. and he decided to end the chat by telling me he had o…
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Are Upgrades per Plan or per AccountFor example, if I have an Internet and Phone plan, are there three upgrade slots available for each… -
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How do I complete an add-on transactionHow long does it take to become active?
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Seems like my account have not been reactivatedI missed my first two payment this month and followed the two steps to reactivate my account so on …
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Cant change my payment methodIm trying to switch credit card for payment and wont let me do it and always says: you cannot delet…
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Merge 2 accountsMy parents currently have each their own accounts, I was wondering if it was possible to put both t… -
Living Outside of Regular NetworkOn January 3rd, I left Montreal and moved permanently to a small community of the James Bay region …
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Payment retardedHow can I pay fizz after the payday?
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Had an appointment to set up internetHad an appointment to set up internet at home, i dont think no one showed up. I dont know how to re…
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Do upgrades expire?I've had the voicemail upgrade for the longest time. it seems to have disappeared and now I am char… -
Double billedHi, It seems that I have a charge to my account on April 7th of 39.85$ for something that I am not…
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Can't change payment methodHi so i got a new credit card that i did activated but when i try to change my payment method it st…
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Payment problemI need to make a payment please! not in the automated way thoug :$ HELP The first time didn't go …
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Somebody else use my phone number, could you find what's happenned?It seems like someone else has the same mobile number with me. Could you find on your side, if ther…
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how to contact Fizz on WhatsApp?what is the number that I should use to contact Fizz on WhatsApp?
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How many points do we gain for gifting data?Do we gain points for each MB or for each gifting? and how many points?
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Why can't I adjust my plan?I clicked 'Adjust my Plan', hoping to my data allowance. But a red msg displays: "You cannot …
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I'm not receiving my email confirmationHi, I've just created my account and have to confirm my email through the email fizz is supposed to…
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is the referral code considered personal info?According to the Community Hub, we are not supposed to post any personal information, but I've seen… -
my roommate had the accountso last week unfortunately my roommate died and he had the control over the fizz account on the apa…
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installation appointment cancellationHello, I have noticed that my credit card has been charged the full monthly charge even though the…
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