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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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I received a cancellation email, but i want to keep my internetI want to keep my Internet -
how to changer payment methodhello,I have added visa in my payment method,and i want to delete mastercard,but I can't delete it.…
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1 out of 2 SIM card was missingI order 2 SIM cards, but I only received 1 of them. The delivery status showed both cards were deli…
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Why can't I make international calls even though I added money to my wallet?Hello! I added money to my wallet and wanted to make a call to Spain but I get an automated message…
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UnsubscribeI don't have the unsubscribe button on my profileAnswered ✓ Closed alexandre D. 75724 97 views 2 comments 14 points Most recent by Chris_RefCode_AKTFR
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Do you get points for hearts on your question itself?I see I can give hearts to people's questions but I'm wondering if that gives them kudos. Like do t… -
Referral code prior to installation?I just referred a friend to Fizz. He signed up and used my code but his installation hasn't been do… -
can't use rewards until 30/09/20 (a month ago?!)I've reached level 4 and when I try to activate a reward, it says I have to wait until sept 30th, w…
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Bixi reward does not work. "There has been an error, please try again later". What should I do to maI tried different browsers and deleted the cookies. but still the error message appears.
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An extra payment was taken after my modem was confirmed returned. When can I expect a refund?My account was cancelled on October 3 and the modem has been confirmed as received but a payment wa…
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My fizz account number?I need to port my number and require my fizz account number, where do i find that?
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4 charges on my Master card for 26.97these charges have been removed sorry about the previoud e-mail please ignore it and thats for gett…
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I want to speedrun the reward levels. Any secret or not obvious ways to get points fast?Other than being active on the forum what else can I do? Are there any easy badges that give you lo…
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where i go to pay by myself?I need to add money on my card every month i now my payments doesnt pass becasuse i had no money in…
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credit card update?My name is bobenza, and I forgot to update my credit card information. The automatic payment withdr…
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unable to acces to my accountI cannot access to my account : safari , chrome both don't work. I can see comment hub and post th… -
I must receive my referral code discount but again you did not pay it to mewhy fizz does not keep its words and refuses to pay my discount?
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Why can’t I call if I transferred my money after the 10h noticed ?I transferred my money after I received the 10 hour email from fizz but they haven’t taken any mone…
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Why am I being asked to activate my card when I already did it?I am now with Fizz and everything is working well. I activated my sim card but I keep getting email…
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2x referral bonus if friend signs up for mobile and Internet?Do you get twice the referral bonus if the same friend signs up for both mobile and Internet? Or ju…
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Transfer old numberHow can I transfer my old number from a different provider after choosing already a new fizz number?
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I don’t have accès to email and I can’t accès my account to add card and pay my bill. What can I do?I no longer have accès to the email I used to create my account. Now I want to update my card for p…
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Is it possible to change the owner of my account since?So basicaly i move but not my roomates We were wondering if we could just Change the owner of the a…
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How to undo a Subscription error?Was trying to help a friend to subscribe and it was apply to my account?
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Account frozenIf I make an interac transfer now will my account be active
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Fourth slot after level 5?Can we unlock a fourth slot to use a fourth discount reward after level 5? Or are three slots the m…
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Wrong invoice amount?I was looking back at my first invoice and the final amount is different than what I was charged. I…
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What is the "broadband reactivation"?Fizz charged 20 $ to my card under the item broadband reactivation. What es that? I'm an early cust…
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What's the fastest way to earn points to level up?Is answering others' questions really the only and best way to level up quickly?
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Why am I receiving text from Fizz when my preferred way of communication is email?My preferred way of communication is email yet I keep receiving text. Is this normal?
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