transfer a plan to somone else

Hi, I bought a Mobile plan for my sister under my account ( I have a mobile plan with fizz for myself as well,) , Now she wants to manage her account. How can I transfer that Mobile plan to her account?

Thanks

Best Answer

  • Emporium
    Emporium Posts: 2,303 ✭✭
    edited September 2021 Answer ✓

    Hi @katayounb

    We are all just basic users here trying to help eachother.

    This is probably best handled if you discuss directly with a customer service agent

    • Sign into your account
    • Follow the link on this page: https://fizz.ca/en/faq/status-services
    • Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
    • Choose the option 💬 chat
    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


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