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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Had an appointment to set up internetHad an appointment to set up internet at home, i dont think no one showed up. I dont know how to re… -
Do upgrades expire?I've had the voicemail upgrade for the longest time. it seems to have disappeared and now I am char… -
Double billedHi, It seems that I have a charge to my account on April 7th of 39.85$ for something that I am not…
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Can't change payment methodHi so i got a new credit card that i did activated but when i try to change my payment method it st…
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Payment problemI need to make a payment please! not in the automated way thoug :$ HELP The first time didn't go …
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Somebody else use my phone number, could you find what's happenned?It seems like someone else has the same mobile number with me. Could you find on your side, if ther…
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how to contact Fizz on WhatsApp?what is the number that I should use to contact Fizz on WhatsApp?
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How many points do we gain for gifting data?Do we gain points for each MB or for each gifting? and how many points?
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Why can't I adjust my plan?I clicked 'Adjust my Plan', hoping to my data allowance. But a red msg displays: "You cannot …
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I'm not receiving my email confirmationHi, I've just created my account and have to confirm my email through the email fizz is supposed to…
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is the referral code considered personal info?According to the Community Hub, we are not supposed to post any personal information, but I've seen… -
my roommate had the accountso last week unfortunately my roommate died and he had the control over the fizz account on the apa…
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installation appointment cancellationHello, I have noticed that my credit card has been charged the full monthly charge even though the…
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Unable to verify e-mailWhen attempting to purchase a phone and SIM I receive a message to verify my account, when I trigge…
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Moving up the ladder?What is the optimal and most efficient way to move up the ladder on forum? From apprentice 1 to 2, …
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Différence in price between my account and upgrade my planHey fizz community ! I actually pay 32$ per month for 2gb + unlimited call and text and Canada cov…
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I had order a SIM card and status is showing delivered, but I cannot find the package.I had order a SIM card and status is showing delivered, but I cannot find the package. I have given…
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cancelling plan and sim cardI just ordered a sim card however i would like to cancel the delivery how do i do that?
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Not receiving Referral BonusGood day, Where can I access the chat channel to talk to a fizz associate? I have problems receivi…
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I have an international calls add-on I would like to cancel.I can't see where I can do this. the only thing I'm able to do is add more.
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Confirm if data upgraded for my accountI've tried to upgrade the data on my account a couple of times, from 1G to 3G, with no success. I …
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Promo offerReferral code now offers 50$ instead of 25$. Anyone know until when is this offer valid? Thank you … -
Is it possible to activate SIM being overseas?My husband lost his phone while overseas. I requested a new SIM for him and I was thinking in sendi… -
I've cancelled my internet subscribtionCan i post the modem from toronto? What full address do I put there?
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