Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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how do you level up/gain points?im really confused on how to level up on fizz. can you please tell me how to level up. -
How do I earn points to increase my reward level?I am missing 147 points to get to level 4 and I am not sure how to go about it. What is the best wa…
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The Fizz deducted 3 times for this month payment, but still told me the payments is failes.Fizz had deducted from my credit card 3 times of this monty payments, How I could get my money back?
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Guru needs 20 best answers ?Wondering if french and english best answers cumulate together. -
Am I not allowed to pay for my mom's account using my credit card?I want to pay for my mom using my credit card, but the payment keeps getting declined. Is it becaus… -
I have a 2G monthly plan. but since August, a 10G monthly plan has been added without my knowing andI already have a 2G monthly plan. but since August, a 10G monthly plan has been added without my …
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Disconnection in my mobile and home internetI recived a message to change my payment metode last night. I've changed it but my mobile and inter…
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No option to add a new feature?Hi, My new cycle begins today. I have been trying to add international calling starting today . But… -
Why did i got charged for no reason on one card?So I was trying to set up an internet plan with my visa. Everything went well except the last step …
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how can I add money to my wallet?I need really nedd help to ckeck this out.
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Payment failed for unknown reason, Used another card, same issue?Payment failed on valid card with expiry date 2022 while other bills are paid no problem. Used wife…
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Why i can't call to Viet Nam?I registered to call Vietnam internationally, but why can't I call today?
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What is the telephone number help lineHow can I contact some one at fizz
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Koodo not able to port from FizzUnfortunately I am needing to leave fizz. I am trying to port my number from Fizz to Koodo but the … -
I didn't recieve a referal code when i activated where do i find it?I am unable to find my referal code where do i need to go to get it.
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New credit card di the payment go through?I added a new credit card for payment as the old one had to be cancelled to issue a new credit card -
How do I indicate my REFERRAL ?I was referred by an existing client and I want to indicate it. However I am already registered. Ho…
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Overcharged money for this month?I was charged an additional $12, 4 times to my credit card separate from my monthly $55 fee and I w…
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How can I have a separate credit cards for each account?I have two phone number accounts under the same login. I want to charge two separate credit cards i…
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Canceling home internet plan? Not Activated.Hi, can you please help me with a refund? Today, the technician couldn't come in because of my livi…
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Forgot my email addressCan't access my account -
Password reset delay?My referee forgot her email to her Fizz account and used the forget button, I am just wondering how… -
Forgot EmailHi how can i find out which email i used for my account?
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is my cell number my account number? if not where do i find it?what is my account number?
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Can i call someone ?My mobile internet is not working I need to talk to someone on the phone because I can't even check…
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I missed putting the referral code while submitting my order for new connection, how can I add thatI missed putting the referral code while submitting my order for new connection, how can I add that…
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Chsnge my emailHow do i change my email
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Receive call?I ask before if someone call me if its count in my minutes and someone call me from france and its …
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How can i find out when a particular reward upgrade I have will end?I have 2 $ rewards in place. How do I know when they will end?
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35$ rebate from Friend invite?I have 2 friends that used my invite code and I know have 70$ rebate pending since april 2020. We a…
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