Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
-
Received an email: Your monthly payment failed. Was charged twice for the month.It seems like many customers are seeing the same problem. I received a warning mentioning that if … -
The monthly payment for your Fizz home internet plan failedI received a text and email saying my payment failed and that if I don't take action, my service wi…
-
feburary 2021.why double charge with email saying to fix issues?i got an email saying my authorise pre-paiment didn't work and to deal with the problem today. but …
-
Double payment on credit card ?Got a email saying failed payment when that shouldn’t have been the case, then a double payment. 14…
-
Why double charge and failed payment message ?There was 2 payments took on my credit card and i received an email telling that my payment failed.…
-
Why was I billed twice ?After receiving a failed payment notification, I was billed twice for this month. How do I resolve?
-
I received an error payment email yet I was charged twice, will this issue be fixed?I received a failure in payment email for my home internet plan but when I checked my bank account …
-
Payment error?I got an email this morning saying my payment didn’t go through, but my card is showing I was charg…
-
Double payment why?Hello, I received an e-mail saying that my payment didn't go through and to take action in the next…
-
Payment twice ?Got message saying that my payment failed but when i checked i got charged twice why?
-
Payment failed but I have the money in my credit card and I also see 2 fees of 11.50 from Fizz in myI received an email saying the payment failed, and that my service will me cut down at 10pm, but wh…
-
Received payment failure email but was billed twice?Hi, I received an email this morning stating that my payment had failed, but when I checked my bank…
-
Double payment + email saying payment didn't go through?As many other users, I had a double payment today + an email saying that the payment didn't go thr…
-
Got charged twice?Hi! Just noticed you guys charged me twice yesterday. Can you guys do something about it?
-
Double payment and error about payment?I received an error about payment failing today, but I have already been charged twice on my credit… -
Charged twice ?I was charged twice
-
Payment failure?I was charged twice then received an email saying the card # didn’t work. Also, impossible to acce…
-
Why did my valid payment details fail? Why was I charged twice?Ubiquitous problem this morning: Received email that my valid payment details failed. I was charged…
-
Why twice?I got a email saying my payment didn't go through but if I looked through my credit card statement,…
-
Why i had a double paiement ?I received an error of paiement text but on reality, i was charged twice
-
Payment failure but charged twice??If this is my third question, im sorry. The two first tries didnt seem to work. Anyway, Ive been ch…
-
Payment failure but charged twice?I was advised my payment failed, but my account is showing I was charged twice. Is this a Fizz issu…
-
Payment failed through; yet I was charged twice.Good morning, I was notified earlier that my auto-payment failed and the system asked me to update …
-
I was charge twice?Why I was charge twice and will I get a refund?
-
Charged Twice- told to find paymentTold my payments failed and internet will be cut by tonight but I was charged twice and all informa…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.