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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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How to change my email addresshi guys, I am trying to change my email address, which is not possible from the interface. I read h… -
A payment has been charged to my credit card for no reasonHi, I have ordered my SIM card on janurary 12, 2021. I activated it on Februrary 26, 2021. The prob…
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Kudo still works?I've just realized that there has been an update for the community hub. Is a "like" equa…
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why am i not getting points anymore?I have been logging on daily to like people's posts to get points to level up but recently leaving … -
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How can I add another sim card with the same fizz account?so I want to buy another sim card on fizz after I brought one already but I can't seem to find a wa…
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Not able to Logging in from my Android Phone.Hi, At the time I"m trying to login to my Fizz account the login button is disabled. That occu…
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why cant i see my phone detailseven though my phone is working
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Number next to my name, while others don't?I'm curious to know why I seem to have an ID number next to my name, while others don't. Any ideas? -
Off to a good start(!)Hello, after 6 months trying to convince my husband to ditch Telus and move to Fizz, finally manage…
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two payments ?I had a double payment today + an email saying that the payment didn't go through. Trying to find t…
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Why double payment?I received an error message asking me to update my payment details. When I go to my bank account I …
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Payments and double payments?They will cut my phone line if I don't pay they sent me an email they took 2 payments already i hav…
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I was advised my payment failed, but my account is showing I was charged twice. Is this a Fizz issueI know there have been multiple questions on this matter, but I want to make sure that I am not lef…
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double paiement feb 28th ?i received an email on feb 28th saying that my card was declined but in fact i was charged twice, p…
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Payment faliure notice but charged twice?I understand that this is a wide spread issue. However will we all get cut off at 10 pm? Also will …
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Can not see your transactions work aroundIf you can not see your transaction : select year 2019 and then go back to 2020
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Do you want the solution to send PERK despite the bug of adding contacts?Hello everyone, I did the experiment this morning and it works. I share it with you now. Want to s… -
Double payment and says they will cut out my line if i dont pay even though i paid?Hi can someone from fizz explain to me why did i get a double payment this morning + a text saying …
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Double payments?I was billed twice February 27,2021 and February 28,2021 they send me an email saying the bill was…
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Charged twice this month?I received an email saying the payment failed but I was charged twice? When will it be fixed?
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Little help in reaching lvl 4I need your help guys to reach lvl 4, appreciate it -
I have been charged twice this month as well. When can I get a refund?Hello, I received a notification that my payment failed, but I was charged twice. When can I get a …
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Could I get some help levelling up? Thanks a lot!Please give me a kudo. Any suggestions on levelling up fast would be nice too. TIA.
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Charged twice: how about a PSA?Were you double/triple billed? This Public Service Announcement is for you. I believe this interve…
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