Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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How often do you obtain Perks?I received a Perk on sign-up, have used it and now have another I'll user soon. I would assume it d…
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Adress on billing ?I want to have my name and adress in my billing adress. How can I make it possible .
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How to pay with a new cardI can't pay with my old card and now I change a new card but I can't pay also
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Fizz community profile, how does it work?Hi guys! I don't understand how the community system works. My account is set up in French. I asked…
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Changing my phone number by Porting another number?Since my new job will be paying for my cell hpone i will be transffering my Phone number from Fizz …
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how do you know you received a gift?how do you know when you received a gift? Didn't receive any, just wondering.
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Consolidated Invoices (phone + internet)?I need a consolidated invoice with both the phone and internet on it.. not two separate ones. How c…
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Unable to Change PlanMy sons account has been dormant since March because cell phone was broken. Have been paying 10$ or…
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Is it better to upgrade quickly ?Should I try to upgrade levels as fast as I can or would it be better to let time pass and unlock t…
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leaving townwill I get charged when using my phone our of town but still in Canada ie from quebec to toronto?
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Connection and refundI opened an account in order to use your internet, but I have never connected to your services and …
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Credit card ?Cannot erase old credit card
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I have been charged two bills even tho I've been with Fizz one month, anyone else?The first bill dated from when I ordered my modem and the second dated from when I received the mod…
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i am unable to see prices off add ons on international calls?i want to call ouside of canada i selected the country in the add ons for international call but i …
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My Rewards points didn't move up a level?Who would be able to look into My Rewards points? It's stuck at level one with -192 points to level…
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suspicious charge on credit card ?I was charged for a Fizz activation fee on my credit card while I have only a mobile plan...
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Why was a plan added to my account?I've just received a text telling me I had a new plan activated under my account, something I did n…
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Account settings problemMe and my girlfriends have a fizz account. When I try to call her it goes to my voice mail and I ca…
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Mike made it to 500K !!I think Mike deserves a shout out for reaching 500k on the English board as well. Congrats Mike! Th…
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Will my (existing) phone plan and my new (pending installation) internet plan be charged in the sameThe activation dates of the two services are different, as I'm switching internet provider this mon…
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Can I earn points without having an active plan?Are the points added up and can I level up if I haven't activate a mobile or an internet plan?
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how to freeze my mobile account?I'll be out of the Canada in the next couple of months and I want to freeze my fizz mobile for that…
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Cridet carte ?I have a problem I am trying to do internet home but I can't do payment. My cridet card work good …
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Can i get a refund for the SIM card?I ordered a sim card but I don’t need it anymore. Can i get a refund?
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What are some great ways to earn points and level up my Fizz account?I’m looking for a good way to level up my Fizz account to get more rewards, thanks!
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how do i cancel my fizz internet?i am sick of my wifi cutting out which i never had with my previous internet provider. i don't see …
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How can I change my email? There was a typo in it but now i cannot correct the typo!How can I change my email? There was a typo in it but now i cannot correct the typo!
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close accountI want to close the account and for the number to stop permanently
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I want contact with any one how???I paid to select number and after that i found it with another customer!!!! What can i do pay anoth…
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How come FIzz does not award referral bonus as received in emailI received an email that I would receive referral bonus of $35. After complaining someone from Fizz…
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