Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Requirements to be level up?Hi, I was wondering what the requirement were to level up your community hub level (ex: apprentice … -
Does amex work?I’m trying to checkout but my card is getting declined. I have an American express card?
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There are 4 charges on my MC for 26,97 which I did not make Why?Please check this and remove these charges. I did NOT MAKE THEM
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American Express card not work?Can I use an American Express card to checkout?
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Where can i find my referral code?I’m trying to invite a friend but i can’t find my referral code. I followed the steps outlined on f…Answered ✓ Closed Hussain A. #33245 1.9K views 5 comments 12 points Most recent by Daniela P. #33065
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i have 3 services and i need 3 credit cards to pay each one why?the credit card expired i received new card and it will not allow me to put the 3 services on one c…
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Why are there no Geek levels in my goals?As seen in the photo, Geek levels are not present in my goals section! Am I the only one in this si… -
Unlink social logins to add a password?Hi! I created my account and used Google+ to connect to Fizz. At the time I thought it was a good i…
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Why my card didn't activate?Hello! I was charged for the tariff, but the SIM card was not activated Why?
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I can't log in to my accountLast time, I received the link that reset my password, but it didn't work again. My fizz email
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How can I log in?I can't log in or change my password. . I will be moving soon, so you have to return my Fizz accoun…
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I was charged for their device even though I returned itSo I left FIZZ internet on June when I left Montreal and came back to my home country. So I had to …
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Did you receive your perk?Fizz sent an email mentionning a 500mb perk. Did you receive it? I am still waiting for it to show …
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How can I find my questions in this forum?I came back here to see my questions, but I don't know where to search / find them. Can you help?
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features requested ?here is my wish-list to improve fizz service: some missing features, lack of security, UX to stren… -
Do I have a chance to contact Fizz during weekend?Hi everybody. To contact Fizz by chat, I found this on Fizz page: "Our business hours. The cha…
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How do I access my account when the email address is wrong and there is no chat bubble?I am unable to access my account as the email address was wrong and so my wifi doesn't work as I ca…
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Why did you charge me three time for this month payment?Why did you charge me three times for the month of september?
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Please reconnect my service?I got a new credit card, forgot to switch my fizz account to the new one. My service was cut off. I…
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Didn't receive one of my sims?I ordered two sim cards, and i ended up receiving one of them, i saw it outside of my building stuc…
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Another surprise perk from Fizz?Hello all Did everyone receive their 500 Mb perk today? Thanks to Fizz again! -
two SIMS one account?Ive already got a plan / account with Fizz. My son would like to move over from Lucky, but since Im…
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Contact customer service?How do I get the green bubble to appear so I can chat with a representative? I went on the solution…
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What pin should i use to read my vice message ?What pin should i use to read my vice message ?
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Data problemI paid my monthly bill but cannot get access to data and calling
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When reaching Level 3, should a new bonus appear?Level 1: gives $1 Level 2: gives $2 Level 3: unlock a new slot. Does it give a new $1? -
Payment problem for my default credit account?Hi, my own canadian credit card is expired, so I use my friend's credit card to pay for my bill. I …
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Earning Badges and Points, how to get them ?First i'd like to thank Hugo and the others that contributes to the initial post 4 months ago. Gre… -
how do i reactivate a reward i just removed?Just arrived at Level 4, and I recently received a 2$ rebate for my internet plan, but couldn't see…
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Anyone else have their Apprentice level 3 stuck at 5000 points?I thought I was going to move to the next level after reaching 5000 points as indicated. It seems t…
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