Paiement

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Rebe72
Rebe72 Posts: 1 ✭✭
edited August 2021 in About my account

I changed my paiement card and i am now trying to proceed to my monthly fee but i dont see the option for it

Answers

  • Emporium
    Emporium Posts: 2,303 ✭✭
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    If you have added your new card, and already removed the old card from your profile:

    https://zone.fizz.ca/dce/customer-ui-prod/#/account/change_payment?prvState=profile

    Then any future payments should come off the newly added card, since the old one is not longer of the account.

    Monthly fees are automatically charged from the payment on your account, assuming there is no problem with the new payment option.

    ---------------

    If you still have any concerns, you can contact a customer service agent.

    • Sign into your account
    • Follow the link on this page: https://fizz.ca/en/faq/status-services
    • Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
    • Choose the option 💬 chat
    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Other means of contact


    Whatsapp: (438) 393-5814

    By private message on Twitter: https://mobile.twitter.com/fizz_ca

    By private message on Facebook: https://www.facebook.com/fizzca/


    CHAT however is the quickest method.

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