credit card

Giulia

Hi,

I am trying to pay but both my visa and MasterCard cards are being rejected. What can I do?

Whizz

Hello Giulia,

I am sorry to hear about this situation. 
If the payment methods you are trying to use are  Canadian ones that accept recurrent payments please contact our support team as Dapfizzer suggested. 
Here you can find more information about the accepted ones by Fizz: https://fizz.ca/en/faq/what-payment-methods-can-i-use

Have a lovely day,
-Alex

Dapfizzer

@Giulia

Hi, this is the way to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

They'll surely be able to resolve the issue.

Dapfizzer

You can also do it on Facebook: https://facebook.com/fizzca.