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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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why didn't i have received the confirmation of my payment?I tried making my payment and when i click on make my monthly payment and say that i will receive a… -
Voicemail call keeps failingSo I have two voicemails and I’ve never had a problem accessing voicemails before. However, when I …
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How can i connect to my Fizz voicemail from overseas without it trying to ring the phone?Calling the 514 number asks for my phone number and then calls it ( which can’t answer )
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I have to complete my commandI received an email saying that I should complete the command of my new phone
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2FA, two factor authenticationWhen will this company implement two factor authentication for our portal? I checked all the settin…
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Sim Card not supported even though my carrier says Fizz 36.0.1I recently bought a fizz sim card and plan, however when I inserted my sim card I'm faced with a po…
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Will not accept a new address (newly built apartment block)The following is our new address: x Previously, this was a single home with the address: x. Fizz is…
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Whats is the paiementi have returned the modem and all my paiements have been done and today 39.09$ ha ed passe on my ca…
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paiement a refuseHello,i cant do my paiment.It gives me all the tome this massage:votre paiement a refuse fizz. Can …
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PSA: Easy & Simple Way to Contact Fizz Through iMessageMethod 1: Saving the link Many people ask how this question and seem to receive all sorts of compli… -
I cancelled 2 accountsI cancelled 2 accounts last week. 2 payments made. 1 payment refunded. How can I get the other paym…
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I have used multiple broswers, chrome, edge, brave and i still cannot adjust my plan?are you guys able to adjust your plan? what is happening? why can't i change my plan? i never insta…
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Roaming infoHi, I am traveling and didn't have to use my phone obroad but in order to save my number I decided …
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How to activate BIXI account if not a BIXI memberThere is a BIXI perk for 5$ of one-way riding, with the exact wording below. I'm not currently a BI… -
Account Access ErrorHi there! I just logged into my account to consult My Perks, but got the attached error message whe…
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i cna't change my plan, when i go there it goes blank what the heck? please fix iti am near my cycle end date and i want to have unlimited text messages. thanks!
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I cant order my sim cardHi, it's been a month that i've been trying to order my sim card, but every time i need to log in m…
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Termination and accounts pages does not workHi, I need to terminate my internet and phone plan but everytime I try to click on my name to acce…
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How to reschedule my appointment?Hi, I already rescheduled my appointment Thursday but I need the reschedule it again. When I try I …
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I subcribed to the FIZZ Interplan for August 5th 2021 but already got chargedI subcribed to the FIZZ Internet plan : $50 unlimited 150 Mgbts speed on June 6th 2021. I requeste…
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My plan increased $3 because of the coverage, why is that?Hi! Basically, I have the 1G + unlimited messages and calls. For the past months, the fees was arou… -
GiftIf someone only has text and talk, can he receive data in gifts?
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Technician never show upHello, My appointment is scheduled today June 26 2021 between 7:30 - 12:00PM. The technician never …
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