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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Can't access user account page (zone.fizz.ca)Step 1 : login Step 2 click on account in top right (or I think even get auto redirected there) Ste… -
Authenticator drove data usage very highI downloaded an authenticator for my zoho accounting software.It seems thta it drove my ata usage t…
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can't connect to cell, only wifiThe data usage suddenly shot up, and would only let me coinnect to wifi. I don't know why. I delete…
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What can I do that I can't see my plan? When I try loggin in to my account it comes up that an errorCan anybody please answer?
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i need to complete my account informationyesterday i started my account and i need to complete
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Do you loose your applied upgrades (My Rewards) when upgrading internet plan?Is there a way to keep applied upgrades from My Rewards if I upgrade to the "120Mbps at 50$ pl…
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My account not working?Hello! I have an error message when I try to login. When I try by using Google, it gives me "T…
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Is it better to add spouse to my account or to "refeer a friend"?I have Fizz Home Internet for about a year and I've decided to move my number to Fizz Mobile as wel…
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I cannot find make my monthly payment buttonI had a payment issue due to not changing my billing address at the bank after moving but now it's …
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Log in my accountI am trying to log into my account and when I try, this message appears. I can't even enter my pass…
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Possible bug - ReferalHello there. The referal bonus is now supposed to be 50$. The email I received today said we would…
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helpppp!!!Hello, I would like to contact the customer support, regarding my account at Fizz. I had to cancel …
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How to comment back and how to get pointsI dont understand how to get points by the community. It says that you have to comment back to a pe…
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PerksHello, I'm a level 10 and have a lot of perks. I wanted to apply my perks to all my devices but ca… -
Club illico??Hi, Received emails from Videotron, saying that "Vous etes maintenant abonne a Club illico!&qu…
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Redeeming Bill Rebate PerksHi I was an internet customer but then transferred my mobile as well and received a bill credit as …
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June 2021: My Rewards Perks received 5 GB today!Hi all, I received my 5 perks of 1 GB today! These perks are valid for 3 months. Once a perk is act… -
Changing billing date?Hello, I would like to know if it's possible to change a billing date without closing my account an…
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i missed a payment and my phone was blocked now when i payed it still is not workingI missed a payment and my phone was blocked now when i payed it still is not working, what does thi…
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Referral codeI have Fizz home internet and am switching my phone and my son's from Koodo. Can I use my referal c… -
Would it be possible to get money returned?Hello. I had an Internet plan with Fizz and lived with a housemate, we finally changed apartments, …
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Cannot update profile, not even locationSays: Permission Problem You don't have permission to do that. -
How do i update my Bio like some people do in this image.I want to be able to put my referral code in there too so its easier to ask for data. Can you pleas…
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5 gb data promotionHi I was just wondering: am I going to get the 5 GB, even though I subscribed to fizz before may 30…
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Fizz chat feature not pops upThe problem with Fizz chat is now really nerve-wracking🤬🤬🤬 I have tried resetting, clearing all bro…
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