Most Recent Discussions
About my account
Anything and everything about your Fizz account: settings, the My Rewards program, referral bonuses, etc.
Discussion List
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Why was I charged if the Internet hasn’t been set up yet and we are awaiting our appointment with thHi, I signed up to Fizz last week (Internet plan) and had to put in my payment info. However, I hav…
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Change payment date ?My payment is due for August 12th but I will be paid only August 19th. Will it be possible to chang…
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Dinausor Badge not unlocked even if achieved?The 1 month badge did not unlock even though I have been with them for more then one month. How can…
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account numberhow can I get my account number?
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Add on not workingI added to call US from Quebec twice and its not working
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The Grand Gifter badge?So I have been having problem for a while with badges (not getting unlocked). so to get this badge …
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How do i pay my bill???My payment did not pass and now i have no way to pay my bill. I don’t understand how you dont just …
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How does "adding user" option work?Can someone explain to me about what this option is/ what does it do? 1. is the purpose to manage …
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Where could I share my referal code?Is there a place or Facebook group I could share my referral code?
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Reeving the My Perk?I have received the reward for $2 monthly some months ago, and I have already updated it, but why I…
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Can I refund the payment?On July 30th, I chatted with the customer service and she told me how to cancel the subscription an…
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Frozen planI already paid and nothing ixs happening
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Payment with CC questionI received an email saying my credit card must be change because expires aug 1st. The card expires …
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Where can I find my refferal code to invite a friend?I look everywhere on my fizz acount on my Iphone and I couldn't find it. Thanks for helping!
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trying to use my phone number? Fraud?Receiving calls from Rogers: someone is trying to transfer my account Without consent: how to stop…
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Levelling up by paying my bills?Hi , I have a mobile and internet plan. How many points per dollars do I get when I pay my bills ? …
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Credit card payments?didn't realize my credit card expired, I just changed credit card company for my monthly payment. h…
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What are the community badges we can earn?Can people tell me what are the community badges we can earn? The tech support told me to ask you b…
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Fizz community hub updateHi, so I've been trying to be more active in the community recently. However, it seems like the pag…
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How long does it take for a badge to be unlockedSo in the last month I realized I had a couple of badges that were not unlocked. I contacted fizz e…
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What do all badges give you?Hi everyone, I was just wondering what happens when you accumulate all the badges. I know you get p…
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Can't manage my rewardsWhen I go to "see details" in "My rewards program", it keeps loading. see attac…
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Activation ?Hi I was stuck out of canada And i got back My account was disabled
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Is there a way to setup a popup when a new question is posted?Is there a way to setup a popup when a new question is posted? Or I have continuously to check all …
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I was charged twice for sim card, only received 1 paid for 2, only need 1?I was charged twice for sim card, only received 1 paid for 2, only need 1?
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Why am I keep losing my service constantly?I was losing my service intermitently all the time, now it's almost all the time off (it comes back…
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Data only plan 500MB / monthWhere is the data-only plans to be found...Provide link to the page. For use with hotspots etc.
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where I can find my account number?where I can find my account number?
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wrong notificationI am recieving a notification that I miss my appoiment for instalations and is not true, I have the…
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Is the community goals broken?I was wondering why in the ranking look broken, some peoples have 3.4k points and doesn't have the …
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