I change the compagny and wait for your text to cancel this service.Can you please send me this text

Marie M. 52021
Marie M. 52021 Posts: 1 ✭✭
in Your Fizz Account

I change the compagny and wait for your text to cancel this service.Can you please send me this text

Answers

  • Emporium
    Emporium Posts: 2,305 ✭✭
    edited September 2021

    Hi @Marie M. 52021

    Here we are all just users like you.

    You are probably best to contact the Fizz support team. However the text will come once your NEW provider makes the request to Fizz.

    https://fizz.ca/en/contact-us

  • Emporium
    Emporium Posts: 2,305 ✭✭

    To discuss directly with a customer service agent

    • Sign into your account
    • Follow the link on this page: https://fizz.ca/en/faq/status-services
    • Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
    • Choose the option 💬 chat
    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


  • Emporium
    Emporium Posts: 2,305 ✭✭

    Other means of contact

    CHAT however is the quickest method.


  • Whizz
    Whizz Posts: 23,451 admin

    Hi Marie,
    I can see here that both your remaining plans are pending cancellation and will be terminated at the end of the cycle.

    More information on thissubject can be found here in our FAQ which I highly recommend youcheck out:https://fizz.ca/en/faq/unsubscribe

    Thankyou very much for your understanding, patience and collaboration.

    Havea good one!

    Andrei

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