Why doesn't the app work with LTE/Data/3G/4G/5G?

It's a bit ridiculous to expect people to make payments to an app that can exclusively be accessed through a WIFI connection if the WiFi is disconnected due to a missed payment. I can pay through the website but not the app? What's the point of having an app then?

Answers

  • PF_Ref_D2U9A
    PF_Ref_D2U9A 🌈🎁 Here's my Fizz referral code. Thanks! 😊 ▶ D2U9A ◀ Voici mon code de référence. Merci! 😊🎁🌈Posts: 2,987

    Which app are you referring to?

    As far as I know, Fizz has only a Wi-Fi app. None for account management.

  • PF_Ref_D2U9A
    PF_Ref_D2U9A 🌈🎁 Here's my Fizz referral code. Thanks! 😊 ▶ D2U9A ◀ Voici mon code de référence. Merci! 😊🎁🌈Posts: 2,987

    Here in the forum, we are users. If you would like to address your question to Fizz, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

    They will surely be able to help you.


    You can also do it on Facebook: https://facebook.com/fizzca

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • Mik
    Mik Posts: 6

    That's the app I'm talking about, why is it only accessible through wifi but not data/LTE/3-4-5G? it's not really gonna solve anything but I'm curious as to why that is and how that works.

  • Mik
    Mik Posts: 6

    I've tried asking them but they answer the exact same thing as bots, then refer me to this forum and tell me to ask my question there. So here I am 😅

  • PF_Ref_D2U9A
    PF_Ref_D2U9A 🌈🎁 Here's my Fizz referral code. Thanks! 😊 ▶ D2U9A ◀ Voici mon code de référence. Merci! 😊🎁🌈Posts: 2,987

    Lol so you've made payments using the Wi-FI app (which has no access to your Fizz account).

    You sir, are number 1 customer! 😊