can't set up voice mail - can't answer voice mails
When I signed up, I got a link that was supposed to help me set up the voice mail that I'm paying form. It did not let me do that. When I hold "1" down for voice mail, it takes me to an automatic message that says, "This person cannot be reached at the moment" - it's my own voice mail! The voice mail that I cannot access, cannot set up with my own outgoing message, and which tells me "Someone at (my number) tried to reach you and left a message." I am in a circle I can't get out of, and it's really irritating.
Fizz has no solutions for this. The solutions on the community hub do not work - I've tried each one (they're really the same solution). There is no one to talk to. This is frustrating, and meanwhile, I have people leaving messages for me that I cannot answer. Help!