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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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I have used multiple broswers, chrome, edge, brave and i still cannot adjust my plan?are you guys able to adjust your plan? what is happening? why can't i change my plan? i never … -
Roaming infoHi, I am traveling and didn't have to use my phone obroad but in order to save my number I dec…
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How to activate BIXI account if not a BIXI memberThere is a BIXI perk for 5$ of one-way riding, with the exact wording below. I'm not currently… -
Account Access ErrorHi there! I just logged into my account to consult My Perks, but got the attached error message whe…
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i cna't change my plan, when i go there it goes blank what the heck? please fix iti am near my cycle end date and i want to have unlimited text messages. thanks!
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I cant order my sim cardHi, it's been a month that i've been trying to order my sim card, but every time i need t…
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Termination and accounts pages does not workHi, I need to terminate my internet and phone plan but everytime I try to click on my name to acce…
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How to reschedule my appointment?Hi, I already rescheduled my appointment Thursday but I need the reschedule it again. When I try I …
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I subcribed to the FIZZ Interplan for August 5th 2021 but already got chargedI subcribed to the FIZZ Internet plan : $50 unlimited 150 Mgbts speed on June 6th 2021. I requeste…
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My plan increased $3 because of the coverage, why is that?Hi! Basically, I have the 1G + unlimited messages and calls. For the past months, the fees was arou… -
GiftIf someone only has text and talk, can he receive data in gifts?
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Technician never show upHello, My appointment is scheduled today June 26 2021 between 7:30 - 12:00PM. The technician never … -
I cannot access to my planIt's blocked even when i'm logged in I try to access my plan and I have a problem loading…
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rescheduleI missed my appointment and need to reschedule for another installation, but the system wont let me…
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About my appointment (internet connection)Hello, my appointment is scheduled today June 26 2021 between 7:30 - 12:00 PM. The technician never…
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I have home internet account, want to add mobile plan AND use $50 referral, no place for code?I have a SIM card I ordered a couple of months ago. Also tried opening a new and separate account, … -
how I get in touch with fizz via WhatsApp and iMessage ?how I get in touch with fizz via WhatsApp and iMessage ?
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Questions about my billI have been charged $17.08 for my cell phone since 2019. But, from May 21 2021, you charged me $2…
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Mobile upgrade for a $2 rebate only appears as a $1 rebateI received an email detailing my latest mobile rewards that shows I have an upgrade for a $2 rebate…
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Profile page is not available?I have this error when I am trying to open my profile page to change my adress since I am moving in…
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How do I unsubscribe if I haven't received my equipment yet?I would like to unsubscribe unless I can find a way to get my equipment today.
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MY Account DOWN on Fizz.ca WebsiteI just realised I posted this in the My Mobile section of forum, probably the wrong place so postin…
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How do I unsubscribe?I tried to manage my account but I don't see the unsubscribe button. According to Fizz FAQ, it…
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I am having probleme loging in to my other account ?I can not log in to my other account and i want to change the email adresse of my other acount.
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