Change email

richard

Hi, how can i change my email to login ? its a bussiness email and i will no longer use it.

Thanks you

Idefizz

Hi Richard,

to change your email address it is necessary to contact Fizz in private directly by chat.

Source (French) :https://forum.fizz.ca/fr/discussion/2619290/comment-changer-mon-adresse-email#latest

To chat:

• Go to a FAQ page e.g. https://fizz.ca/en/faq/resolving-issues
• Look bottom right for the big green question mark
• Click it, a bubble will appear
• Submit your question with possibly a relevant screenshot
• After that will be displayed the number of customers preceding you, to manage your expectations. Updated real time.
• ALTERNATIVELY, try leaving a message on Facebook Messenger, iMessage or Twitter private.

Hope this helps.

StefanM

You cannot change the email address associated with your account yourself. You must contact fizz support directly. They can do it for you.

For more information see:

https://fizz.ca/en/faq/how-do-i-change-my-personal-information

Hope this helps.

Dgjf

You should contact Fizz and you will, probably, loose you point :(

Next time use your personnal mais for your service. Have a nice day :)

StefanM

https://forum.fizz.ca/en/discussion/comment/6562366#Comment_6562366

Nah, points will not be lost. Fizz simply swaps out the email address. I had to do it in the past because I migrated the email of my old account and it wasn't an issues at all.

Stevie W. #40024

Contact Fizz in chat & they will ask you to show picture ID to change your email address