Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Pending referral bonus says $25 instead of $35?I ported over on July 14th and signed up with my referral. I can see my pending bonus but it says $…
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Credit debit card KohoI want to pay with a credit debit card Koho and they declined my card to pay....first why ? second.…
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Transfering internet accounts to another personHi! I'm leaving Canada and a friend is moving into my apartment. How can I transfer the internet ac…
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Recurring billing issue - anyone else?I have been facing an extra 5 dollars of payment issue because of erroneous sub totalling in my pay…
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How do you get more points to level up?I simply want to know how the points system work. Fizz is awesome but it's the only thing I'm uncer…
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Is it just me? or there is less badges now than a year agoHello community: 1 - I cant say for sure but I feel some of the unlocked badges I had became locked…
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The coverage has been changed to "Canada + USA". But I still cannot call US phone numbers. Why?The coverage has been changed to "Canada + USA". But I still cannot call US phone numbers…
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Clicking hearts and Kudos tracking ?I understand that you get points for liking questions and answers. Is there a way for you to see w…
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How to activate sim card in excisting number?How to activate sim card in excisting number?
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How do I get badges?I haven't gotten any badges yet, which are the easiest to get?
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How to solve a payment problem when expecting a new credit card?Hello, after a credit card fraud, my credit card has been cancelled and I'm expecting to receive…
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Is my number eligible? in subscription area?Hello, moved to Ottawa 2 years ago and would like to know if my number is eligible, it starts with …
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my payment didn’t go throughhello my account is hack that’s why my payment didn’t go through but tomorrow is fine my bank say
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Did everyone receive their mobile perk today?Got 500 MB perk and this email earlier today. "You received a perk. The long days, warm sun …
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how do I keep my internet plan since my roomate moved (the internet was under their name)?My roommate moved. Our Fizz internet plan was under her name. How can she transfer it to me? If it…
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How can i download my mobile bill?Please let me know how i can download my phone bill. Thank you!
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Is my bank blocking the payment ?Payment is updated but is my bank blocking it, since I cant Log in my bank account and cant make ca…
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Problem still not resolved with adding payment method after 2 x trouble tickets what is the next steI have chatted with two different client service reps and my issue is still not resolved. The troub…
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I cannot add my Tangerine Mastercard as a payment method?When I try to add my Tangerine Mastercard as a payment method, I get this error: This address must …
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Login problems / Page Not FoundI try signing in with my google account to check or update some information on my account but it ke…
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Where I can find my bill?Where I can find my bill?
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How can I cancell the service?Hi! My wife and I had an appointment to install your internet services this Sunday, but as we need …
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Bill of June july?I change my Visa card number for payment
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Visual Issue in profileI'm currently only using fizz internet, the perks that I had were of no use to me as they were 500M…
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adding a new Credit Card?When adding a new credit card I got the error:" wrong cvv number". I'm sure it's correct…
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Why do my fizz points rewards don't add up?I keep having badges but my fizz points doesn't seem to add up. Is there anyone who has the same pr…
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How do I re-subscribe after cancelling my phone account?How do I re-subscribe after cancelling my phone account?
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i unsubscribe my old plan and change my plan and transfer number and i pay again ,, what about 37 $i have old plan just activate yestrday ,, i pay 37$ and i unsubscribe the sim card to transfer my …
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What is the notification section for?I have not had Internet service for almost 4 days now. I've contacted customer support multiple tim…
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