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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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The Grand Gifter badge ?hey guys, when do we gonna get The Grand Gifter badge ? -
This site is very frustrated, where is the chat? How we can get help?I cannot find any help anywhere, I cannot find the question mark to join someone. Where are my bill… -
won't accept my payment method?i'm a new customer and i want to sign up for internet and when i get to part where i need to add my…
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How do I take international out of my plan ?Hi I have used for a long time the "international" add-on to France but I would like to t… -
I deactivated my account and now i wanna reactivate it but with another different number how do i doCan i still be able to use a referral since i wanna change everything? My brother had this account …
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Gift data and badgesDoes the 5Gb that were gifted to to probably everyone counts for hero badge in my rewards? The co… -
Can't see referral code field at checkout?When I get to checkout to enter my referral code from a friend, the field to enter it is not showin…
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Chat on mobileDid you notice the green question mark. To contact fizz on mobile there are: messenger, whatsapp … -
how reactivate my account......?Hi, I.m trying to reactivate my acoount....At the first time it says that my adress was not the sam…
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Credit Card DeclinedMy credit card is declined when I try to order a SIM card for an account for my daughter. It worked… -
I cannot see or download monthly invoices?Hi, I am unable to access invoices for the monthly charges. When i change the address dropdown, it …
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Where is my referral code?I followed https://fizz.ca/en/faq/how-do-i-invite-friends-to-join-fizz which mentions to scroll dow… -
I cannot add my son as a contact even though he is listed as "The full experience". Help?I am trying to gift my son data, but cannot add him as a contact. I have searched all the FAQ and …
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account activation?the first time i try to add my cc on my account i always get a declined message?
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how to add a name to my account?there is a way to add someone to my internet account? I want my internet bill will be on to names
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I need receipt of the paiements ive made for my expenses. How can I get it?I need receipt of my paiement s
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Logout is too agressive on fizz.ca?Is it just me or do you have to sign in often when navigating fizz.ca, especially in my account I f… -
Endless loop when trying to load "Transaction history". Is there another way to view my invoices?On Fizz.ca, when view "My plans", I click "Transaction history" but it endlessl… -
can i pay late this paymentcan i pay later on jan 2
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New features I would like to see in 2021What new features you would like to have, hoping that Fizz can be inspired by our requests Me I ho… -
Swapping Perks?One quick question: Am I correct in assuming that I have to wait to swap an "Upgrade" unt… -
This contact has already been added?Hi, every time I try to add a new contact, I get the message that the contact has already been adde…
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Changing plans and having the 4gb optionI want to have unlimited texting, calling ( in canada), and 4gb of data. I am working with a 40$ bu…
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Unable to make manual paymentSo Xmas day and the payment for whatever reason was not processed through my account even though it…
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Why was I charged twice this month?Hi there, I was charged twice this month (December), and also, I cannot find the Fizz help chat any…
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