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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Unable to edit profile usernameWhen I attempt to change it, I get the following message. I am signed on. And I just posted this … -
5 GB extrahello, I just subscribed to Fizz as a new user on may 13, 2021 but did not receive my 5 GB extra, d… -
Profile page is not available?I have this error when I am trying to open my profile page to change my adress since I am moving in…
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Billing: price difference from 30 mbps to 60 mbpsI am looking into upgrading my internet speed from 30 mbps to 60 mbps (unlimited). On the previous …
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10% rebate but new phone bill price is the same?Received an email last night stating that there will be a change in price to my mobile plan and the…
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Can I transfer an Add-On?Hello there! I have 2 numbers on my account and accidentally put the add-on on the wrong number (in…
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bonus dosent workhy, i want to activate a second bonus on my phone. When I clic on it , it say that i need to wait u…
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Why does it say Only 8 days left when i look at my plan(illimited?Unlimited 8 days left Anyone please i cant get an explanation about this.
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Got charged 24 hours before but i still don't have acces to my data.It was supossed that i would get charged with the fees of my cellphone plan on monday 10-05, but in…
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Why is the " make a payment " button\option greyed out ?Added another CC to my account, however the option to pay is greyed out. Any suggestions ? I ne…
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Is it possible to NOT use the gift for refering a friend and keep it for later?Hi, I would like to keep the reference of 50$ for another month, is it possible to not apply it aut…
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Fizz Dashboard IssueHi Everyone, I have been using fizz web version and has been trying to change my payment method. H… -
one of my perks/upgrades was removed from my account. How do I get it backone of my perks/upgrades was removed from my account. How do I get it back
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Double billingFizz charged me twice this month and cannot reach anyone
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you charge my visa debit and my cr card account for thre last 3 month?tried to get help after chating with one rep. and he decided to end the chat by telling me he had o…
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Are Upgrades per Plan or per AccountFor example, if I have an Internet and Phone plan, are there three upgrade slots available for each…
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How do I complete an add-on transactionHow long does it take to become active?
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Seems like my account have not been reactivatedI missed my first two payment this month and followed the two steps to reactivate my account so on …
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Cant change my payment methodIm trying to switch credit card for payment and wont let me do it and always says: you cannot delet…
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Merge 2 accountsMy parents currently have each their own accounts, I was wondering if it was possible to put both t… -
Living Outside of Regular NetworkOn January 3rd, I left Montreal and moved permanently to a small community of the James Bay region …
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Payment retardedHow can I pay fizz after the payday?
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Had an appointment to set up internetHad an appointment to set up internet at home, i dont think no one showed up. I dont know how to re…
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Do upgrades expire?I've had the voicemail upgrade for the longest time. it seems to have disappeared and now I am…
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