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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Change plan during billing cycleHi, I will be going to BC in three weeks for about a month. Unfortunately, I forgot to change my pl… -
account lostfor two years sombody from fizz did set my account now i need to update my credit card i can't find…
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Integration with home assistantHi! Many of us are automating our home with iot and different integration platforms. A famous open …
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i need to transfer my number and upgrade my planoready i do active new sim card withnew number but o need to transfer my old number to fizz and up…
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Community emailsIs there a way to remove the email that you receive when you post a comment on a question? I know w…
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Credit card not working?Your thing here to ask questions is far from being obvious just turn around and around for 15 minut… -
Payment Method Update not workingI have try to update my payment method but the page doesnt process the update.
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technical issuuHello, I am trying to schedule the delivery of a modem for the month of August and before confirmin…
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I have 8,999 points, when will I get to 9,000?Anyone have a good guess? Also, Happy Canada Day! -
I cancelled my subscription and was expecting a refund but you have still charged me and no refundI cancelled my subscription and was expecting a refund but you have still charged me and no refund
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Order change the postal code to receive my SIM card ?Please change the postal code on my order for a SIM card... it is very difficult to speed to you...…
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i want to make a change to my plan during the billing cycle, how can i do that?i need it to take affect today, how can i do that?
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inactive mobile plan?how can i inactive my mobile plan' i don't need it any more' i'm going to close my fizz account
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Why are my reward program points resetting to level 1, 25 points?They have reset at least twice in the last year. I haven't noticed a pattern as to when they reset.…
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Mobile reactivation process?I understand that if an account was dormant for a while, it can be reactivated. However, the link t… -
more than 8 weeks and no credit ?Sorry rookie mistake trying to answer choose as best answer. Yes I made more than 3 payments. Modem…
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Created a new plan last month but it failed to kick in. What did I do wrong?Is there something else I should do? I have changed my plan couple of times. I scared the upcoming …
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Billing, my accountI had a fizz account for about 3 weeks but they charged me 31.57 on 27 of may and again june 8 why …
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Modem received by fizz on the 26/04/20 and still no credit ?The rep Oana last week told me that I supposed to be credited on my card for 62 and cents last 13th…
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More than 8 weeks after modem received and no credit yet?Supposed that they credit me on the 13 of May which was false and still waiting... in the future I …
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What is your objective with the points: level, gifts etc ...?What is your objective with the points: level, gifts etc ...? -
How Can I change my email adress on my account?I tried to edit my email adress, but it won't let me.
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How do you get so many points in a day ?How do you get so many points in a day
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add on on my fizz plan ?I need help putting on my plan 4GB of data in my fizz plan they are only giving 2GB not enough
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Any reason why my Referal bonus is still lock after more than 3 months?Any reason why my Referal bonus is still lock after more than 3 months?
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I have my phone associated with one account, and my internet with another one, how do i combine themI have my phone associated with one account, and my internet with another one, how do i combine the…
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where is the chat button??? I have looked everywhereI need help and it is impossible to find the chat button for helpAnswered ✓ Closed Jennifer A. #22660 33 views 10 comments 14 points Most recent by Alexandre P. 40143
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how to add my spouse name to the bill?Hi, I am using two sim cards ( one for spouse and another for me) on my name. Is there a way to add…
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Updated my payement method yet still Disconnected why?I made my payments for the month yet im still disconnected
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Fizz 35$ pending / 70$!!!!!!!!!!!!!!!!!Fizz 35$ pending / 70$. I have received when i was subscribing a 35$. And i have 2x 35$ referals. B…
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