the referral bonus is pending for over a month and couldn't be used for my bill?

Joy Z.
Joy Z. Posts: 1
edited November 2021 in About my account
My referral bonus is pending for over a month. Please active it and I can use

Best Answer

  • Mike
    Mike Posts: 19,248
    Answer ✓
    Hi Joy

    Please contact the support in order to delete your number

    The credit will be available only at your second payment and applied to your 3rd payment

    IMoreover fizz has problems showing the referral these days

    For your information, some referral bonuses are not showing in the account of certain members. Fizz is aware and wants to reassure you: no bonuses will be lost! It’s a display issue our teams are currently working on, and everything should be back to normal shortly.


    You can contact Fizz support by chat,

    1- Connect to your Fizz account by clicking « Login » in the top right corner at
    2- Click on this link:
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
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