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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Need help?With the pandemic. Is it possible to have a grace period of 5 days for the payment ? I am really in… -
Fizz chat not working alternatives ?is there an alternative to fizz chat that's not twitter? Id really not want to make an account
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i can reset my password for my online account, but cannot login with it?I've had to reset my password, but i can't login to my online account. once i've reset the password…
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I can't contact supportI'm not able to modify or add a new credit card(because my card was hack, and I got a new one) into…
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Can I change plan receiving the referral bonus?I have both cell and internet plans. I have seen this option in our account settings: "Pla… -
If I change a plan without data, can I use my unused data and perks in the next cycle?My actual plan with 1 Go data. I want to change the plan without data. I wonder if I can use the un…
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The technician never turned up to install Modem/RouterI had a date for my new Fizz account modem to be installed and the technician never showed up. How…
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why was i billed for a month before my service was installed?my instalation of service was today 05-02-20. When I signed up one month ago, why was i billed for …
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bank account ?pls can someone help me in solving a small problem ? how can i change the recent payments from my r…
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Can someone finally answer the chat?Can someone finally answer the chat? I have been waiting for an hour without response for a persona…
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Can anyone tell me how long it takes to get to lvl 5 and rewards available if I only have home interCan anyone tell me how long it takes to get to lvl 5 and rewards available if I only have home inte… -
Is it possible to get last lvl of rewards just giving and receiving kudos (the hearts)? how many kudIs it possible to get the last lvl of rewards just giving and receiving kudos (the hearts/likes)? h…
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How do I activate badges that I have earned but have not been unlocked?I have been with Fizz for over 6 months but my dinosaur badge for 6 months has not been unlocked. I…
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Why am I not able to change the payment method?I want to add a new credit card, but after I enter all its information, it doesn't accept. Each tim…
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Suspicious charge on credit cardI was charged for a Fizz internet fee on my credit card while I have only a mobile plan...
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why the charge is found in my credit card?1-Just to make clear the fact that I need to jump over several pages to be able to ask you a questi…
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Why did my plan changed when I reactivate my account ?After I reactivate my number my plan changed and I have to pay more
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Can I gift a perk that gives 10$ off home internet if I only have a mobile plan?I received two perks giving me 10$ off home internet. I have a mobile plan but no internet plan. My…
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Activation Pending even though SIM works. What shall I do?I manually inserted APN data and my SIM works, I can make and receive calls and surf the internet. …
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how can i get gift cardshow can i get gift cards -
how can i get rebateshow can i get rebates
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how can i points fasthow can i points fast
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how can i get badgeshow can i get badges
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How do I know if my number succesfuly transferHow do I reactivate my account with the same phone number?
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Any tips/tricks on leveling up your Fizz profile?Feel free to share your tips for anyone who may come across this. Personally, I've noticed that ref… -
I have triéd over and over again to confirm my cancellatoon, Where do i go to confirm it wss donendWhere do i confirm my cancellstion, 28336206
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Why was my referral bonus not applied?Hey guys, I received an email confirming it had been two months since I started using Fizz Internet…
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Pas d internet?Je n ai pas d internet depuis le 17 mai, pourquoi?
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Why am I being charged 50,59$?There's a 50,59$ fee that's been charged on my credit card as well as the 40,24$ that I pay for my …
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Modem Return?Hi, Canada-Post confirmed that my modem has arrived at Fizz, but I received a warning from Fizz aft…
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