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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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I only have on payment method buy it says it is full and I can not add anymore?My payment method is expired. I have tried to add a new one, but it just says it is invalid. when I… -
Data transfer?If I have two different phones and one as datas on its plan but the other doesn't.. Can I transfer …
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Switching Upgrades during the period?Hello there, I just got to level two and got new upgrade for internet for 2$ a month rebate. I've … -
Forgot passwordHello , why can’t I reset my account password
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How to transfert phone number?I made transfer of phone number from my previous operator, I install the fizz SIM card, but nobody …
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Why can't I reactivate? Modem is all installed and everything?? This website is a neverending clickI installed my modem myself and just need to reactivate. The website says I need to schedule an ins…
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j'ai pas recu m'es donnee ce dernier moisj'ai pas recu m'es donnee ce dernier mois
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can't call a 11 digit phone number,can't call a 11 digit phone number, msg recording says " your current plan doesn't allow this …
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Why does it say my modem hasn't been returned when it has?Hi, I recently canceled my Fizz plan due to moving apartments and have returned my modem as request…
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Why did I receive again the charge on my credit card if my account is not activated?Last month I decided to deactivate my account and respectively the mobile services with you. Howeve…
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account transfer from fizz to telus?i need to transfer my account from fizz to telus.. gave telus my account number that begins with 2…
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Kudos points not appearing?I know we can only give 20 kudos per day, but has anyone else noticed that the points don't just ap…
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Why Iam being charged twice?I have been charged twice this week, no chat available, robot in messenger what’s going on
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What is code pukAnd my what is code puk -
Does anyone want some data?message me if you need a top-up, I've got some to spare -
referral bonus not reflecting on my plan monthly bill why ?i see my referral bonus in referral bonus information of my plan but it didnt reflet on my monthly …
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My referral credit are getting used for my mobile plan (great!), but not on my new internet plan?My referral credit are getting used for my mobile plan (great!), but not on my new internet plan ev… -
Hi. I believe that someone is using my name and deactivated Fizz mobile number. Can someone help meI lived in Montreal in 2019 and had a Fizz mobile account there. The Fizz mobile number I received …
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i accidentally put money in my wallet instead of paying for my plan how can i use this money again?i accidentally put money in my wallet instead of paying for my plan how can i use this money again?
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How do I gift data?How do I gift data?
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I give data. Fizz gifts food?In the spirit of Fizz giving food. I will gift 500mb of data to the first 5 people who PM me with t… -
I got hacked, somebody change my plan. I cannot receive or make a call.e!?dear fizz team. somebody change my plan from 6GB internet to 1GB with no call. I think I got hacked…
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Why was I billed 2 days before bill was due?My bill is due on the 9th over every month but I recieved a payment failed notice on the 7th and to…
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Why are upgrades not activating (Still show "Pending activation" after 2 months)?- Last February, I added 2 upgrades to my home internet: --- $2 rebate upgrade --- $1 rebate upgrad…
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How to reconect?how do I pay my bill
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I referred a friend and I didn’t get my discount?So I wanted to know about my award the person I got to join Fizz
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Payment issue?Hi I have some issue with the payment for this month. Can you please take next week? And don't dis…
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payment date ?Is it possible to pay my monthly bill before the due date?
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Where can I see my bills?Where can I see my detailed bill for each month?
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Can I pay with a Bank Transfer?Are there any other forms of payment we can use other than a credit card?
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