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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Let’s gain some points together!If we like and reply to comments we get points right, so if someone replies to this comment and I h… -
do i have to contact the CRTC concerning this issue or what?i dont understand why i bought a phone but it is locked with fizz. there is no way to call them or … -
There’s no save button to save changes made to my profile on my account what should I do?There’s no save button to save changes made to my profile on my account what should I do?
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My credit card was stolen, how can I let you know?My credit card has been stolen and then cancelled. It is time for my monthly payment but I have no…
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Cannot access rollover data?I apparently have 988.64mb rollover that expires in 38 days. I had thought I'd already gone through…
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SIM card delivery ?I have not received my SIM card it has been almost over 10 days. It is supposed to have express shi…
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Change credit card for paymentI can’t add a credit card for future payments
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how to reach level 5?how long did it take you to reach level 5 and what are the steps to it? i noticed i reached previou… -
International calls to FranceHi, I remember there was a much better deals on international calls from Canada to France, somethi…
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Unable to change home internet plan?I am trying to change my home internet plan but every time it says “unable to make change until the…
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Make my monthly paymentHi, I update my payment method information has the previous one didn't go through. But I cannot fin…
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AccommodationHi, I only used Fizz for 7 days. Is it possible to have an accommodation for the rest of the month …
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Can I get referral bonus adding a line to the same account?I've ported the first of multiple lines from Videotron to Fizz. In order to get the referral bonus…
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What is the point of linking up my Steam/Twitch login to Fizz?Is there an advantage to doing this? I look under 'My profile', and there it is, an option to do th…
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Why was my referral bonus cancelled?My friend got a SIM card with FIZZ and used my referral code. The 35$ were in pending and today whe…
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why expensive nowwhen I joined fizz anout 10 month ago , every plan was about 10 dollars cheaper then now , and I a…
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Account closureHi, Could you please let me know how to process the payment of the owed amount as I am leaving your…
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What is the best way to earn points?What are some easy ways of making point to quickly get to level 3?
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Help me reach level 4 please?I've been stuck at level 3 for a long time and I'm missing only 181 points to get to level 4 and un…
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I changed my payment method and it still went back to the default card?i changed the card that expired and it did not process the payment. now my internet is not working
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Open telephone?I need to do open phone (it’s kind of a training global call) but when I call it seems that I don’t…
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How to activate Dinosaur badges, been with Fizz for over 12 months?6 months and 12 months Dinosaur badges should be on my profile, they aren’t. What should I do? Than… -
How to get SMS activated on my Fizz account?I have basic subscription, I would Like to add SMS. If I change plan, I'll loose all my perks? -
Cant set up Fizz preauthorized bill payments with tangerine bankingI'd like to pay my monthly internet bill on my tangerine checking account but I cant for some reaso… -
I have a Quebec coverage plan?Why was I notified that I was dialing a long distance within Province of Quebec?
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Already update my paymentmy account is blocked even I've already update my payment
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Can two people have individual accounts even if they live at the same address?I have an account for internet at my place. My friend who lives with me wants to get Fizz for her m… -
When are points from Community hub added to my account?When I received points on a Community hub in the past (answering questions, giving kudos etc) I saw… -
Why can’t I manage my account ?I can’t see my billing on my account, but am still paying the monthly bill via direct deposit
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How can I get a certification just to be used as a proof to renew my medical insurance card?this certification needs to show Your name (as the subscriber) The date of the services The call r…
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