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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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payment online cannot be proceeded, it does not identify the card holder name which is mine. What caI have tried to write my name with and without diacritic mark, but no success. I do not have a prob… -
Referral bonus for existing customer?Can my friend with Fizz internet use my referral code to get a Fizz mobile plan? Or does it just wo…
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referral question?Hello, I accidently forgot to add my friend's referral code when creating my account, I heard that …
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Avons nous un message pour effectuer notre paiementQuand se fait les paiement
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cancel phone numberhow to cancel my phone number and delete my credit card.
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Anyone else find the service going to sh**?It started off superb , always high speed for 6 months, 0 connection issues and amazing cellphone …
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Activation pending for 5 days? How long time do I have to wait?I have been waiting an answer of the technical support team for more than 3 days and my fizz accoun…
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referral fees still not active after 3 months??I still cant access my referrals bonus after 3 months? Is that normal?
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my phone lostHi, My phone lost,I do " https://fizz.ca/en/faq/how-do-i-order-sim-card" but Stop is &quo…
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How can I remove a credit card from my account?Trying to remove a credit card from my account. Don't see an option for that. Has anyone been able …
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Got no activation code with my sim cardI just bought a sim card for my gf but There was no activation code on it. What should I do? Ty :)
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Am I missing something? lots of the upgrades seem useless at higher levels.I'm pretty sure you can only use 3 upgrade slots. So it seems a lot of the rewards from higher leve… -
Visa-Debit, Anyone successful setting it up?Good morning community, My bank recently came out with a Visa-Debit card and was wondering if anyon… -
do mobile points level and internet points level are independent?I have mobile plan and I am level 4, so I have 3 slots, some upgrades... etc. My question is, if I …
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my chat boxes keep disappearing. how do i view previous chats?two problems: 1. my chat boxes keep randomly disappearing, and by the time i get through the 10 ca…
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Is there a delay for the points rewards ?I'm sure it must be a hard question to have an exact answer, but usually how long does it take to h…
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How do I change my current number that I have with fizz with a number from a old provider that I havI have 2 phones and 2 plans I have one with fizz and one with Fido I want to transfer my current Fi…
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Why my vusa card doesn't work?I'm trying to order a sim card with my card visa obtained abroad but it doesn't work?! I'm in self …
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What credit card payment is not in MCC recurring ?I just notice the MCC category for fizz payment is not under recurring payment which is abnormal an…
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How to update credit card details without having completed profileHello, My dad has an account separate to mine on FIZZ but when he signed up he did not complete hi…
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Credit card being rejected?How do I resolve refused credit card when card is good to use?
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How long does Fizz's contract last?How long does Fizz's contract last?
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I've changed my payment option for my billing tomorrow but it wont apply why?changed my payment option in my profile but it wont apply why? -
can I receive a refund if I cancel the service before the end of the paid month?can I receive a refund if I cancel the service before the end of the paid month?
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How to delete my account?Please do delete my account thank you
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