Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
-
Can fizz delay my payment? My bank locked my CC because someone frauded my card. Payment is due todaI won't have a new CC until 2 weeks from now. I have no other visa to pay now. How can I deal with … -
Can i pause my plan due to covid-19?As I cannot exit my house for the next month, I won't need my phone and will not use it. I don't ev…
-
change the date of the pre-autorised paymentI want to change my pre authorities payment date for my internet and cell phone.
-
Temporally switching plans, but my current plan has some discounts appliedDue to the COVID-19, I need to WFH until August, thus a faster internet speed is necessary. But whe…
-
Will i get charge if I answer Long distance call in my canada wide plan?answer Long distance call in my canada wide plan? 2nd question is there an option to talk to a live…
-
Why is my add-on not activated even though my payment has been made 3 times?Why is my add-on not activated even though my payment has been made 3 times and deducted from my cr…
-
Payment and trial ?First question, there any way to top up without a credit card as I don't have one. Is there any way…
-
Cant find make a payment button?I updated my payment method, the card I put in has sufficient funds now but my internet is offline,…
-
Where do you see if you received the Referral bonus?Me and my friend paid 2 months together... I'm nearly at my 3rd month -
If with lost our job and cant pay on due date what can i do i?I lost my contract because of covid19 and cant pay until the help of government arrive is there a w…
-
My friend referal did not give me anything...Hey, ive refered a friend and Fizz has been telling me that I need to wait the next month. But I mu…
-
My message here several hours ago don't show anymore?It was about changing my credit card number. I finally fixed my problem and I want to tell people t… -
Can I upgrade my internet speed but without loosing my cheaper rate as I was a test user at the begiI was with Fizz from the beginning when they were building their network. Going through all their u…
-
What's the reason of my phone number can not be reached by oversea phone numbers?When my family number oversea dialed my phone number, the voice mentioned my number isn't in servi…
-
Invoicing after cancelling a plan?I cancelled my plan the last March 13 before my due date (March 18). However, I received a new cha…
-
Where is my Dinosaur badge?Like many other threads, my Dinosaur badge is missing. Can't seem to find any way to contact suppor… -
Additional method of payment blocked?Can you reset my payment method limit cap? My credit card expired and I got a new one, but I am una…
-
1$ Rebate is in Pending Removal state and was never applied to my invoiceI have a $1 rebate stuck in Pending Removal state and was never applied to my invoice, please fix t…
-
What are the advantages of adding another member/number to ones account?Is there a discount or any benefits to having two numbers/members on one account, or would two sepa… -
Anyone getting their credit card locked up because of many fizz charges?I get six changes from Fizz each month within a day and it looks like fraud so my account gets lock…
-
Is there any support for small businesses/solopreneaurs affected by covid19? I've had to shut down mBased on the recommendations of government and local health authorities, we had to close studio thi…
-
Why is my service Not working even when my bill payments have been met?I paid my bill and I’ve received an email confirmation and my account updated me that the payment w…
-
Change been done before Home Internet being installed?Hi Fizz! I did the request to install the home internet in March 11th. I scheduled to install Match…
-
How do you activate government alerts? FIZZHello, I’ve been wondering how to activate government alerts for Canada on the FIZZ network. I’ve l…
-
Cannot add a new credit card?Hello, I cannot add the new payment method, the site told me that I reached a maximum credit cards …
-
Refferal BonusNo matter you contact support or not Refferal Bonus from Fizz is impossible to get !!!! Support is …
-
Change of addressHow do I change my address? I no longer live there and my brother is trying to subscribe but he can…
-
Do you want your personal information used for commercial prospecting or shared with affiliates?According to Section 14.2.6 of the Service Agreement, it already is, unless you opt out. 14.2. Co… -
adding text add-onAdding the text add-on for the US is disabled on my account so I can't choose it.
-
Followers / My Friends - how to see who they are?In the Fizz forums (here), users may "follow" other users by going to "LeaderBoard &…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.