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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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received The Grand Gifter badge today !Yeahh guys ! just received my The Grand Gifter badge today !!! :) have a great day all ! -
Do you have to have to pay your monthly bill when you activate the sim cardHello, Question, i got my sim card, i wonder upon activating it, do i need to pay the monthly plan … -
New captchaDid you notice that Fizz changed the captcha? Yesterday they introduced the new version, I can g… -
transfering to telus?i see many people ask but i dont see an answer to this. i am transfering out to telus and i gave my…
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I need my phone calls history from February until September , how can I get access to that ?I need my phone calls history from February until September , how can I get access to that ?
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Website problem?Hey! I want to manage my data on my account but it won't load. I tried resetting my wifi, usin…
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My referal bonus havent been add on my monthly cycle paiementI have received a referal bonus of 50$ last mounth but it was supposed to be added on my current mo…
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Credit card needed for new accounts?I tried scheduling an appointment for home internet but couldn't since your website needs a cr…
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change home address from one province to another, where do i do this as a mobile customer?Hi, I am a customer of mobile service with Canada coverage plan. I am moving to another province in…
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Error message when i click on preloved phone (when trying to on a phone in My phone menu)?Every time that i click on any preloved phone, it says error. It says: Something ain't right. …
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is there a way to talk with someone at fizz?My sim card was return to fizz on Jan 8 because my unit number was missing on the package... since,…
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Transaction history doesn't load1. I click on 'My Plans'. 2. I click on 'Transaction History'. 3. I select …
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where is the support?the support offered by Fizz is deplorable, I don't want to ask the community I want to talk to…
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Wrong Credit Card Being ChargedI have three internet services under my account, and each of them have their own payment methods wh…
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Fizz is increasing prices.It will affect my new plan (changes submitted 2 weeks ago and confirmed byHi, I'm so happy to see the price increase also here. It means business is going well, we hav… -
Can I use a credit card from a country other than Canada as a payment method?By adding the credit card as a payment method, it is rejected. I have tried two of my credit cards …
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do you have aseniors discount?why is it so hard to find customer information why no online support .Your system is very poor for …
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How we change the e-mail adress on Fizz Account?Hi,i need to change my e-mail adress from my Fizz Account how do we do that?
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Level 3 voicemailI made to level 3 but I still did not get any option to unlock voicemail.
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Nothing happens when i try adding a contact, why?I can share data from my mobile summary page, when it's asking if I want to add Contact and cl…
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Add contactsHello yes again and again this question. When will it be possible to add contacts?? -
How can I change the user name in the forum?I don't want to use my real name here.
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Why does your website keep refusing my Visa card which clearly works?I have tried to take out a subscription on your website. Everything went well till they ask me to g…
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Why can't I send text messages from France?I am in France, I put some money in my Wallet to be able to send text message from France to Québec…
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I can't add US roaming add-on?I have the exact same problem as this https://community.fizz.ca/questions/2195213-can-t-usa-added-t…
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