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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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credit card update?My name is bobenza, and I forgot to update my credit card information. The automatic payment withdr… -
unable to acces to my accountI cannot access to my account : safari , chrome both don't work. I can see comment hub and post th… -
I must receive my referral code discount but again you did not pay it to mewhy fizz does not keep its words and refuses to pay my discount?
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Why can’t I call if I transferred my money after the 10h noticed ?I transferred my money after I received the 10 hour email from fizz but they haven’t taken any mone…
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Why am I being asked to activate my card when I already did it?I am now with Fizz and everything is working well. I activated my sim card but I keep getting email…
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2x referral bonus if friend signs up for mobile and Internet?Do you get twice the referral bonus if the same friend signs up for both mobile and Internet? Or ju…
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Transfer old numberHow can I transfer my old number from a different provider after choosing already a new fizz number?
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I don’t have accès to email and I can’t accès my account to add card and pay my bill. What can I do?I no longer have accès to the email I used to create my account. Now I want to update my card for p…
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Is it possible to change the owner of my account since?So basicaly i move but not my roomates We were wondering if we could just Change the owner of the a…
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How to undo a Subscription error?Was trying to help a friend to subscribe and it was apply to my account?
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Account frozenIf I make an interac transfer now will my account be active
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Fourth slot after level 5?Can we unlock a fourth slot to use a fourth discount reward after level 5? Or are three slots the m…
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Wrong invoice amount?I was looking back at my first invoice and the final amount is different than what I was charged. I…
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What is the "broadband reactivation"?Fizz charged 20 $ to my card under the item broadband reactivation. What es that? I'm an early cust…
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What's the fastest way to earn points to level up?Is answering others' questions really the only and best way to level up quickly?
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Why am I receiving text from Fizz when my preferred way of communication is email?My preferred way of communication is email yet I keep receiving text. Is this normal?
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Requirements to be level up?Hi, I was wondering what the requirement were to level up your community hub level (ex: apprentice …
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Does amex work?I’m trying to checkout but my card is getting declined. I have an American express card?
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There are 4 charges on my MC for 26,97 which I did not make Why?Please check this and remove these charges. I did NOT MAKE THEM
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American Express card not work?Can I use an American Express card to checkout?
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Where can i find my referral code?I’m trying to invite a friend but i can’t find my referral code. I followed the steps outlined on f…
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i have 3 services and i need 3 credit cards to pay each one why?the credit card expired i received new card and it will not allow me to put the 3 services on one c…
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Why are there no Geek levels in my goals?As seen in the photo, Geek levels are not present in my goals section! Am I the only one in this si… -
Unlink social logins to add a password?Hi! I created my account and used Google+ to connect to Fizz. At the time I thought it was a good i…
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Why my card didn't activate?Hello! I was charged for the tariff, but the SIM card was not activated Why?
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