How do find the details of the perks and plan?
Kouroche
Posts: 9 ✭✭
This is a two part quesiton.
1) I have a few mobile plans + internet plan. I have renamed them all in "my plan", but when I look at perks, I see them all under my name so I have no way of knowing which lines I applied them to. am I missing something?
2) is there a limit to how many perks you can apply to a plan? I see a max of three slots on the page, but it the perks page seems designed to make it difficult for you to apply them.
For example, I tried applying a data perk to a plan and it is telling me that it can only be applied to an active plan. Well, all my plans are active, so not sure what that means.
Another example, I tried to apply a perk to my internet, and I just see the three perks that are already applied jiggle for a while and stop. what does that mean?
1) I have a few mobile plans + internet plan. I have renamed them all in "my plan", but when I look at perks, I see them all under my name so I have no way of knowing which lines I applied them to. am I missing something?
2) is there a limit to how many perks you can apply to a plan? I see a max of three slots on the page, but it the perks page seems designed to make it difficult for you to apply them.
For example, I tried applying a data perk to a plan and it is telling me that it can only be applied to an active plan. Well, all my plans are active, so not sure what that means.
Another example, I tried to apply a perk to my internet, and I just see the three perks that are already applied jiggle for a while and stop. what does that mean?
12
Answers
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Hi Kouroche
1- You must rename them in order the be able to identify
2- Perks, no you can apply how many you want, however, the bonus is a different story, you can have at most 3 slots, therefore, you can apply 3 bonus per plan
Perks are gift from Fizz, they do not use the slot, is a onetime use
Bonus have a validity of 24 months from the day you receive them, in order to apply you need to assign a bonus to a slot, it will be applied each month till the expiration of the bonus
This is the guide
https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program9 -
Do you pay for data monthly? maybe you can't apply data upgrade unless you do.
For the shacking upgrades maybe it's asking you which one to remove?4 -
Kouroche,
Like Mike said, only 3 bonus (only 3 slots) per plan can be apply.
Each bonus hat a validity of 24 months.
Perks a received from Fizz sometimes and can be use to our mobile plans or be given to others Fizz members. Perks also have an expiration date.4 -
@Mike, Thanks!
1) As I mentioned, I have the lines renamed in my plan, but they do not seem to reflect when I look at perks. I can see that I have applied perks to two lines, but all I see there is my name, not the names I put on the lines. So I am not sure what you are saying here. can you dumb it down for me please?
2) I guess I had my terminology wrong, but you answered my question here. It is just not an intuitive design which makes it a little harder to know what is going on. A little message to say: "Bonus X has been applied to Line "Y" and will be active on your next billing cycle: . This would go along way.3
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