What credit card payment is not in MCC recurring ?

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I just notice the MCC category for fizz payment is not under recurring payment which is abnormal and can impact some customers cashback calculation.
Is there a way for this be changed ?

Answers

  • Mike
    Mike Posts: 20,727 ✭✭
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    Hi Fabrice

    Multiple users reported this, but Fizz never changed and never explain why :(

    You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Click on this link: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
  • Lieux
    Lieux Posts: 2,528 ✭✭
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    Fabrice it’s still not possible. Ask Fizz for that. Perhaps some day....
    Chat with Fizz.
    To chat without problem:
    First, connect you to your fizz account.
    Then contact them at: https://fizz.ca/en/faq/what-payment-methods-can-i-use
    Wait a few seconds to see the green chat bubble down to the right of the page.
    When you see it, click on it.
    Your chat session begins with Fizz
    Please, desactivate the ad blocker on your browser.
    Or you can send a message on messenger https://facebook.com/fizzca
  • Fizzy
    Fizzy Posts: 10,901 ✭✭
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    Hi Fabrice

    Similar to other prepaid provider services, Fizz payments are not considered recurring.

    To qualify as recurring payment, you usually need to have a contract for a fixed term like 2 years.
This discussion has been closed.