Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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I don’t have accès to email and I can’t accès my account to add card and pay my bill. What can I do?I no longer have accès to the email I used to create my account. Now I want to update my card for p… -
Is it possible to change the owner of my account since?So basicaly i move but not my roomates We were wondering if we could just Change the owner of the a…
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How to undo a Subscription error?Was trying to help a friend to subscribe and it was apply to my account?
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Account frozenIf I make an interac transfer now will my account be active
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Fourth slot after level 5?Can we unlock a fourth slot to use a fourth discount reward after level 5? Or are three slots the m…
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Wrong invoice amount?I was looking back at my first invoice and the final amount is different than what I was charged. I…
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What is the "broadband reactivation"?Fizz charged 20 $ to my card under the item broadband reactivation. What es that? I'm an early cust…
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What's the fastest way to earn points to level up?Is answering others' questions really the only and best way to level up quickly?
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Why am I receiving text from Fizz when my preferred way of communication is email?My preferred way of communication is email yet I keep receiving text. Is this normal?
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Requirements to be level up?Hi, I was wondering what the requirement were to level up your community hub level (ex: apprentice …
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Does amex work?I’m trying to checkout but my card is getting declined. I have an American express card?
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There are 4 charges on my MC for 26,97 which I did not make Why?Please check this and remove these charges. I did NOT MAKE THEM
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American Express card not work?Can I use an American Express card to checkout?
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Where can i find my referral code?I’m trying to invite a friend but i can’t find my referral code. I followed the steps outlined on f…
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i have 3 services and i need 3 credit cards to pay each one why?the credit card expired i received new card and it will not allow me to put the 3 services on one c…
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Why are there no Geek levels in my goals?As seen in the photo, Geek levels are not present in my goals section! Am I the only one in this si… -
Unlink social logins to add a password?Hi! I created my account and used Google+ to connect to Fizz. At the time I thought it was a good i…
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Why my card didn't activate?Hello! I was charged for the tariff, but the SIM card was not activated Why?
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I can't log in to my accountLast time, I received the link that reset my password, but it didn't work again. My fizz email
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How can I log in?I can't log in or change my password. . I will be moving soon, so you have to return my Fizz accoun…
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I was charged for their device even though I returned itSo I left FIZZ internet on June when I left Montreal and came back to my home country. So I had to …
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Did you receive your perk?Fizz sent an email mentionning a 500mb perk. Did you receive it? I am still waiting for it to show …
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How can I find my questions in this forum?I came back here to see my questions, but I don't know where to search / find them. Can you help?
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features requested ?here is my wish-list to improve fizz service: some missing features, lack of security, UX to stren… -
Do I have a chance to contact Fizz during weekend?Hi everybody. To contact Fizz by chat, I found this on Fizz page: "Our business hours. The cha…
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