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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Why have I been charged twice for my internet service?I've got a sms saying me to update my cc info but instead I've been charged twice for february inte… -
I got charged twiceHi there, this morning I received an email that my payment failed. I checked my bank account and tu…
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Received an email: Your monthly payment failed. Was charged twice for the month.It seems like many customers are seeing the same problem. I received a warning mentioning that if …
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The monthly payment for your Fizz home internet plan failedI received a text and email saying my payment failed and that if I don't take action, my service wi…
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feburary 2021.why double charge with email saying to fix issues?i got an email saying my authorise pre-paiment didn't work and to deal with the problem today. but …
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Double payment on credit card ?Got a email saying failed payment when that shouldn’t have been the case, then a double payment. 14…
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Why double charge and failed payment message ?There was 2 payments took on my credit card and i received an email telling that my payment failed.…
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Why was I billed twice ?After receiving a failed payment notification, I was billed twice for this month. How do I resolve?
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I received an error payment email yet I was charged twice, will this issue be fixed?I received a failure in payment email for my home internet plan but when I checked my bank account …
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Payment error?I got an email this morning saying my payment didn’t go through, but my card is showing I was charg…
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Double payment why?Hello, I received an e-mail saying that my payment didn't go through and to take action in the next…
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Payment twice ?Got message saying that my payment failed but when i checked i got charged twice why?
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Payment failed but I have the money in my credit card and I also see 2 fees of 11.50 from Fizz in myI received an email saying the payment failed, and that my service will me cut down at 10pm, but wh…
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Received payment failure email but was billed twice?Hi, I received an email this morning stating that my payment had failed, but when I checked my bank…
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Double payment + email saying payment didn't go through?As many other users, I had a double payment today + an email saying that the payment didn't go thr…
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Got charged twice?Hi! Just noticed you guys charged me twice yesterday. Can you guys do something about it?
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Double payment and error about payment?I received an error about payment failing today, but I have already been charged twice on my credit… -
Charged twice ?I was charged twice
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Payment failure?I was charged twice then received an email saying the card # didn’t work. Also, impossible to acce…
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Why did my valid payment details fail? Why was I charged twice?Ubiquitous problem this morning: Received email that my valid payment details failed. I was charged…
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Why twice?I got a email saying my payment didn't go through but if I looked through my credit card statement,…
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Why i had a double paiement ?I received an error of paiement text but on reality, i was charged twice
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Payment failure but charged twice??If this is my third question, im sorry. The two first tries didnt seem to work. Anyway, Ive been ch…
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Payment failure but charged twice?I was advised my payment failed, but my account is showing I was charged twice. Is this a Fizz issu…
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Payment failed through; yet I was charged twice.Good morning, I was notified earlier that my auto-payment failed and the system asked me to update …
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