Transaction history doesn't load

Felipe P.

1. I click on 'My Plans'.
2. I click on 'Transaction History'.
3. I select '2020', my phone number (or 'All Numbers') and my credit card (or 'All Credit Cards').
4. The page loads for a long time.
5. Nothing appears.
Note:
- I tried this with several browsers (including Chrome).
- This issue has been persistent for a few days now.
Could you please help me fix it?
Thank you.

Mike

Hi Felipe

This is a bug, try with the incognito mode sometimes help

You can also contact customer support by chat

1- Click on this link: https://fizz.ca/en/transaction-history
2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
3- Click on it, and select chat if available, or any other option

PsykoB

Same here. a bug..

StefanM

Have you tried using the browser in private mode? Sometimes this helps !