where is the support?

Kenn

the support offered by Fizz is deplorable, I don't want to ask the community I want to talk to the company. I recently cancelled by internet service and returned the modem today through Canada Post. I want to know how my credit will be paid and when will it be paid?

Mike

Hi Kenn

this is the community, you need to chat with them, it is the only option, usually the refund can take couple of weeks, but chat with them

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green bubble should appear in bottom right of the page