Hello someone for talking except a robot

Florent G. #36365

Can i talk with human ?
Or this automatic company ?

Mike

Hi Florent

Here we are users we can try to help you

You can contact customer support by chat
1- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
3- Click on it, and select chat if available, or any other option

vgStef

Hi Florent,

Here is the community forum.

If you can to chat with Fizz, you can connect to you account and go to this page : https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information

There, you'll see the question mark on the bottom right corner. Click on it, then click Chat.

StefanM

Yes you can. Via the chat function you can be connected to an agent. Alternatively you can use WhatsApp or FB

Strauss

When chatting, you get automatic questions and answers first. Then someone will actually help you.

Whizz

Hi Florent,
Sure thing, you can contact our customer service team via the link I provided you with in the other post about the payment issue you encountered with your mobile plan.
Here you can find more information about how you can contact us: https://fizz.ca/en/contact-us
Thank you very much for your understanding.
Have a good one!
Andrei