account activation?

Iner
Iner Posts: 3 ✭✭
the first time i try to add my cc on my account i always get a declined message?

Answers

  • StefanM
    StefanM Posts: 1,453 ✭✭
    Hi Iner,
    Did you make sure that it is a Canadian credit card? Most of foreign issued credit cards are getting declined.
    It might also be worth checking with the credit card issuer. Maybe they decline the payment?
  • Fraiger
    Fraiger Posts: 5 ✭✭
    there are times that the fizz team detect suspicious activity on the account and that's why they're blocking your account
    so you have to contact them by chat (on the solution hub page when you click on an answer you'll get a chat bubble on bottom right)
    they will require a copy of your id and cc so to verify thats its really you
    usually you get it fixed the next day
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