Website problem?

xmapiex

Hey! I want to manage my data on my account but it won't load. I tried resetting my wifi, using my data, changing browser, changing language, but nothing works. Is the website down or something? Thanks!!

Mike

Hi Xmapiex

I tried mine and it seems ok

Can you try to use your browser in incognito mode? You already change the browser, therefore, should not be that.


You can also contact customer support by chat

1- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
3- Click on it, and select chat if available, or any other option