Badge Disappeared?

Andrew T. #7962
Andrew T. #7962 Posts: 4 ✭✭
in Your Fizz Account
What happened to my Fizz community badge? Once I received the special gift badge, the other disappeared and is no longer counted.
thanks.

Answers

  • Mike
    Mike Posts: 21,676 ✭✭
    Hi Andrew

    My badges are still there, can you try to clear the cache and the cookie and/or use the browser in incognito mode

    You can also contact customer support by chat

    1- Click on this link: https://fizz.ca/en/faq/how-do-i-earn-perks-using-community
    2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
    3- Click on it, and select chat if available, or any other option
  • Whizz
    Whizz Posts: 23,457 admin
    Hi Andrew,
    I just checked on my end and you have a few regular badges unlocked + The Grand Gifter one under the Special badges category but I don' see any other uncommon badge on my end.
    Can you provide us with a few more details so we could investigate this case further, please?
    You can do this here or by contacting us directly as presented in our link here:
    https://fizz.ca/en/contact-us
    Thank you very much for your understanding.
    Have a good one!
    Andrei
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