how to change password, when you don't have a current password

Frak
Frak Posts: 1 ✭✭
in Your Fizz Account

Created account linking to a gmail account... but I want to change that so that it is NOT linked to this account, and simply has its own username/password...


When I go to change password, I typ in the new password, confirm it... click on save, but obviously the current password is blank...


thoughts?

Best Answer

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
    edited August 2021 Answer ✓

    @Frak


    Hi, I suggest you to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

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