Activation Problem

vezina
vezina Posts: 1 ✭✭
in Your Fizz Account

Hi, I activated and paid for my account about 1 hours ago and still have not received an email or text.

Help

Answers

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭

    @vezina


    Hi,

    I suggest you to contact the customer service to resolve this isue, you can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

    They'll surely be able to resolve the issue.

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭

    You can also do it on Facebook: https://facebook.com/fizzca.

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • Whizz
    Whizz Posts: 22,570 admin

    Hello vezina,

    I am sorry to hear about this situation.
    I can see that you already contacted our support and they escalated a ticket for this situation. 
    Rest assured this will be fixed as soon as possible. 

    Have a lovely day,
    -Alex

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