The pages are down for me, is there another way to change my payment info?

Tina

This is what I see when I click "my account."

Whizz

Hello @Tina ,

We are sorry to hear that you encountered difficulties with our site.

The only way to change the payment method for your plan is through our Fizz account. Here are the steps to follow:

My settings - Payment methods - Add a new payment method. You can also find these steps on our FAQ:

https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information

Thank you for your understanding and I hope you'll have a great day!

Cecilia

Whizz

Hello Tina,

I am sorry to hear about this.
Have you tried the suggestion Mike provided?
Usually, that does the trick. 
If by any chance you still experience any issues please reach our support team for further investigations. 
Regarding the payment method, here you can find more information about updating it if necessary: https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information

Have a lovely day,
-Alex