Well, you need to let us know what the problem is....
Canada Suicide Prevention Service
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Having problems connecting to network
“sim not provisioned “
If you check your account, does it show that the sim card is activated, or is it still showing Pending ?
I am assuming you already ACTIVATED your card ?
If on your account. it says activated and you still have issues, I would recommend contacting a customer service rep. There have been cases where all seems to activate properly, but something did not complete on the back end.
Keep in mind that it can take 2 hours from activation for the card to be usuable.
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