Help me please I beg of you
Help pls
Answers
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Help?
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Well, you need to let us know what the problem is....
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Canada Suicide Prevention Service
Hours: 24/7/365. Languages: English, French
833-456-4566
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911 24/7
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Having problems connecting to network
message
“sim not provisioned “
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If you check your account, does it show that the sim card is activated, or is it still showing Pending ?
https://zone.fizz.ca/dce/customer-ui-prod/#/account/overview
I am assuming you already ACTIVATED your card ?
https://fizz.ca/en/faq/activate
If on your account. it says activated and you still have issues, I would recommend contacting a customer service rep. There have been cases where all seems to activate properly, but something did not complete on the back end.
Keep in mind that it can take 2 hours from activation for the card to be usuable.
To contact a customer service agent
- Sign into your account
- Follow the link on this page: https://fizz.ca/en/faq/status-services
- Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
- Choose the option 💬 chat
- If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Other means of contact
- Whatsapp: (438) 393-5814
- By private message on Twitter: https://mobile.twitter.com/fizz_ca
- By private message on Facebook: https://www.facebook.com/fizzca/
CHAT however is the quickest method.
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