What’s this space for ?
I simply suggest you to contact the customer service to resolve this isue, you can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
You can also do it on Facebook: https://facebook.com/fizzca.
Hello Christopher_help,I am sorry to hear about this situation. I just verified your account and I can see the line is active but it only has mobile data included. Please follow the instructions Dapfizzer provided and contact our support team with more details so they can investigate this further. Have a lovely day,-Alex