New provider says my account ID is wrong

Meaghan S.
Meaghan S. Posts: 1 ✭✭
in Your Fizz Account

In transferring to a new provider (from Fizz) I need to gove them my account ID. The one in my "settings" in the Fizz app is apparently wrong. Where can I find the right numbers, the ones the new provider needs?

Best Answer

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
    Answer ✓

    @Meaghan S.


    Hi,

    go to your Fizz account, to My plans, and Manage...

    The application only serve to configure the modem.

Answers

  • Pianotime
    Pianotime Posts: 48 ✭✭

    Sounds like you may want to contact fizz about this, that there may be some kind of bug.

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