New provider says my account ID is wrong

Meaghan S. ✭✭

September 2021 in Your Fizz Account

In transferring to a new provider (from Fizz) I need to gove them my account ID. The one in my "settings" in the Fizz app is apparently wrong. Where can I find the right numbers, the ones the new provider needs?

1

Best Answer

• 

  Dapfizzer ✭✭

  September 2021 Answer ✓

  @Meaghan S.

  
  

  Hi,

  go to your Fizz account, to My plans, and Manage...

  The application only serve to configure the modem.

  1

Answers

• 

  Pianotime ✭✭

  September 2021

  Sounds like you may want to contact fizz about this, that there may be some kind of bug.

  0

This discussion has been closed.