why didn't i have received the confirmation of my payment?

AngelikaFerresOxime

I tried making my payment and when i click on make my monthly payment and say that i will receive a confirmation but it has been 2 hours since that and i haven't received a confirmation and my line still dint work so can someone help me

Mike

Hi @AngelikaFerresOxime it can take at most 2 hours to make the payment, therefore, it seems that something did not went well

Did you try to click again?

You can always contact the support

Go on a FAQ page, for example, https://fizz.ca/en/faq/how-do-i-fix-payment-issue, click on the green bubble on the bottom right corner and select chat