Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
-
Switching phone numbersI have 2 different accounts with fizz is it possible switching phone numbers from one account to th… -
I have one number that I want to useBetween the two accounts I want to keep one and close one is it possible to choose which number I w…
-
Do badges really mean anything?Is it something I should try to complete and fill out?
-
Mailing address wrong?Hello! What do I do if I forgot to put my apartment number in the mailing address??
-
Dumb question! i used referral code 9 days agothe referral code is pending obviously but am I still too early to receive the offer for the 50$ re… -
Can we pay Fizz using pre-authorized payment or direct debit?Can we pay Fizz using pre-authorized payment or direct debit instead of credit or debit cards?
-
Claude Darcyi want to chat with someone
-
2 plans in my accounts - but only 1 is showing upCan anyone let me know how I can see both cell #s/plans under my account? I am only seeing one?????…
-
How can I get my lost telep. sim card back?This morning my cellphone was stolen around 7:30 A.M. I would like to get my sim card back, the sa…
-
credit card expiring...Hello, my credit card will expire 09/21 and it actually means that it is good until end of Septembe…
-
Fizz reward did not apply last monthly cycle billIn my rewards, i have for the last 6 months two upgrades 2$ each, in total 4$. Each billing cycle i…
-
HELP PLEASE- How can I speak to someone? Can't login to my account, no chat bubble.I recently unsubscribed my internet and returned the modem (successfully), however I need a phone p…
-
upgradesI deleted an upgrade hoping to replace it using a new one that I just got by changing level. Now I… -
Email ConfirmationHi! I need to confirm my email to buy a phone with Fizz. But it has expired so I can not complete t…
-
Can i change my date for the installation?Hi can i switch my date for my installation
-
Plan frozenHi! My credit card got hacked and I'm waiting for the new one to arrive. In the meantime I got a em…
-
Free 1Go cardI activated a free 1Go gift card from Fizz and it doesnt add on but now appears as used…do you know…
-
How to get refund if I did not receive my sim?I ordered two weeks ago two sims, but i did not get it. Shipping address is correct.
-
How to change my fizz account password ?went to My settings / Personal infos then type mu current password , the new one, confirm again...b… -
Why can't I access my account although I appear to be logged in?I'm trying to switch to virgin, since fizz never works and has no support, and of course I can't ac…
-
Why can I not use chat?I have tried with three different browsers and the app on my phone and I simply cannot open the sup… -
how do I boost my earning points?how do I boost my earning points?
-
Withdraw Wallet FundsSo I'm currently going through a tight spot for cash and need to take back the money I put into my …
-
Credit card declined (x2 different ones)Hello everyone, I am flying to Montreal in two days, so I was setting up my internet with Fizz. My …
-
Payment detailsHi, I've tried 6 credit cards (used my wife, parents, in laws etc.) they are all Master Cards or Vi…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.