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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Double payment + email saying payment didn't go through?As many other users, I had a double payment today + an email saying that the payment didn't go thr…
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Got charged twice?Hi! Just noticed you guys charged me twice yesterday. Can you guys do something about it?
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Double payment and error about payment?I received an error about payment failing today, but I have already been charged twice on my credit…
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Charged twice ?I was charged twice
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Payment failure?I was charged twice then received an email saying the card # didn’t work. Also, impossible to acce…
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Why did my valid payment details fail? Why was I charged twice?Ubiquitous problem this morning: Received email that my valid payment details failed. I was charged…
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Why twice?I got a email saying my payment didn't go through but if I looked through my credit card statement,…
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Why i had a double paiement ?I received an error of paiement text but on reality, i was charged twice
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Payment failure but charged twice??If this is my third question, im sorry. The two first tries didnt seem to work. Anyway, Ive been ch…
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Payment failure but charged twice?I was advised my payment failed, but my account is showing I was charged twice. Is this a Fizz issu…
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Payment failed through; yet I was charged twice.Good morning, I was notified earlier that my auto-payment failed and the system asked me to update …
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I was charge twice?Why I was charge twice and will I get a refund?
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Charged Twice- told to find paymentTold my payments failed and internet will be cut by tonight but I was charged twice and all informa…
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Je veux être remboursé?J'ai été facturé 2 x et en plus vous m'envoyer un texto pour me dire que je vais être coupé si je n…
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The search & add contact function is back!Hello everyone I was able to search and add a new contact by email So it looks like the function …
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Credit card charged twice and received email saying to update payment info?I seem to be having this issuel and it all happened between 12 AM to 3 AM. Also got an email and te…
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I was charged twiceHello, I was charged twice for my Internet payment this month. As shown in the picture. On top of t…
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Service ContractWhere can I find my service contract?
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Undo change of phone numberHello i changed my phone number from **** to ***** I would like to retrieve my old phone number. I …
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I can not seem to add an add on ?When I login in my account I can not add an add on or mange anything, it shows the SIM card and num…
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where is the make a payment now button?where is the make a payment now button
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I don't understandHello everyone, I don’t understand anything, fizz is as nebulous as the big nebula (of orion). I ex…
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Level four gifts?What are the gifts you get at level four?
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how do you get perks?Guys, I just received from somebody a perk 1G data... really surprised ! I had to apply it and is a…
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Perk donationQuestion like that, fizz blocks the addition of contacts by claiming a security risk. Data donation…
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Old service provider still writes to me about my bill, doesn't seem to know my account has moves toBasically the title of my question, how can I make sure the transfer was made properly? I'm also in…
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Wallet funds depleted?I added 5 dollars to my second line wallet. I see 2 charges of 1 cent yesterday and today, and the …
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What do I get at level 3? 300pts left!What are the gifts you get at level three? Is it possible to share gift with people?
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I dont know why my account is frozen ?? While payment is made 2weeks nowMy oayment is made and my account is frozen 2 weeks now , i can t make no calls no text no nothing …
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Number connection?I just joint to Fizz. I transferred my number from other company, I got the message if I want to tr…
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