Higher transaction than expected

When I observe my transactions on my credit card, I see that the last automatic payment made is double than what I had configured in my plan. A transaction of $ 35.64 appears on my card, while I had planned a monthly payment only to finance my cellphone for two years.

Best Answer

  • Whizz
    Whizz Posts: 14,265
    Answer ✓

    Hello jacobmorin05,

    I am sorry to hear about this situation. 
    I tried to verify your account but there are no plans active.
    I recommend following the instructions PF_Ref_D2U9A  provided and contact our support team for further investigations. 

    Have a lovely day,
    -Alex

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