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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Is there an expiration date when we buy an travel plan ?Hi, I bought an add-on (travel plan within Canada). Will the 2 Gigs expire at the end of my payment… -
Why doesn't the app work with LTE/Data/3G/4G/5G?It's a bit ridiculous to expect people to make payments to an app that can exclusively be accessed …
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How do I pay through my service provider?I used to be able to make payments from my phone service provider through Google Pay to Fizz. My se…
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I change the compagny and wait for your text to cancel this service.Can you please send me this textI change the compagny and wait for your text to cancel this service.Can you please send me this text
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how to i transfer my fizz number to fido?I have contacted fido to transfer my fizz number. I am supposed to get a confirmation msg and reply…
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Billing AddressI have an international billing address, where street name and number are not often included in the…
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The technician did not come and I got the message that I missed it.This is embarrassing,,, "We knocked but nobody came". Guys are you serious? Who are you t…
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Why do I receive an email that I did not send back modem?I followed the entire procedure. I put the modem in the box and mailed it with the code at post can…
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My credit card got scamed so I had to cancel it and wait for a new oneIt’s time for my payment but I have to wait for my new credit card number. Where do I call to expla…
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can't set up voice mail - can't answer voice mailsWhen I signed up, I got a link that was supposed to help me set up the voice mail that I'm paying f…
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60% of my fizz features are brokenmany of the crutial features of my fizz account are broken (both mobile and on desktop web). I can'…
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My payement is rejected but the money is here !I have i credit card with the total amount for my plan but is rejected ? What is the problem i have…
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i have tried at 3 different credit cards but it keeps decliningi have tried to add 3 different credit cards for a payment option and it keeps declining im attempt…
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VoyageBonjour, j'aimerai savoir ce que mon forfait comprend. Je pars au USA demain et je veux savoir si m…
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Why my service doesn't work after I pay my billsWhy my service doesn't work after I pay my bills
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Help to get my sim cardMy SIM card didn’t arrive yet while on the app it shows that it has been delivered since the 3d of…
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Mes amis FizzJe me suis abonné le 5 septembre et ma conjointe le 6 septembre. Je tente de l'ajout comme ami Fizz…
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Activation ProblemHi, I activated and paid for my account about 1 hours ago and still have not received an email or t…
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why cant i make a payment i need my service restored?Why cant i make a payment i have uploaded two different cards and my service is suspended i tried t…
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Je n'aurai plus de carte de crédit suite a des problèmes récentPuis-je rester chez fizz en ayant que mon compte débit ?
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Bonjour j'ai des problèmes de connexion . Mes données sont activées mais l'internet ne marche pas poBonjour j'ai des problèmes de connexion . Mes données sont activées mais l'internet ne marche pas .
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Puis-je rester chez vous si je n'ai plus de carte de credit t ?Je vais faire une proposition du consommateur et puis je n'aurai us de carte de crédit esce possibl…
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Help me please I beg of youHelp pls
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Still not able to access fizz networkBody is required eh …? Well I’m about ready to go back to my previous mobile provider. Too bad beca…
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